Order-to-Invoice Analyst – SAP & Logistics (Hybrid)

Colgate-Palmolive; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global consumer products company is seeking an individual for a Customer Service role in Mexico City. The successful candidate will manage order fulfilment processes and collaborate with local teams to ensure effective service delivery. Requirements include a Bachelor’s degree in Industrial Engineering, Logistics, or Business Administration, along with a year of relevant experience and advanced English skills. The role offers an opportunity to be part of a caring and inclusive workplace committed to providing exceptional service.

Servicios

Inclusive workplace

Career development opportunities

Formación

• Bachelor’s degree in a relevant field is required.
• 1 year of experience in Customer Service or Logistics is necessary.
• Advanced English proficiency is required.

Responsabilidades

• Develop effective internal communications for order fulfilment.
• Collaborate with local teams to resolve order issues.
• Support service goals for assigned customers.
• Highlight delivery issues for follow-up.
• Analyze KPIs and take corrective actions.

Conocimientos

Customer Service

Order Fulfillment

Logistics

SAP

Advanced Excel

Educación

Bachelor’s degree in Industrial Engineering

Logistics

Business Administration

Herramientas

SAP - SD

Domo

Sigma

Descripción del empleo

A global consumer products company is seeking an individual for a Customer Service role in Mexico City. The successful candidate will manage order fulfilment processes and collaborate with local teams to ensure effective service delivery. Requirements include a Bachelor’s degree in Industrial Engineering, Logistics, or Business Administration, along with a year of relevant experience and advanced English skills. The role offers an opportunity to be part of a caring and inclusive workplace committed to providing exceptional service.