Order Entry Specialist

Eaton; Santiago de Querétaro; On-site; MXN 240,000 - 360,000; Full time

Job summary

Eaton Corporation seeks an Order Entry Specialist in Querétaro to manage the full order lifecycle, from entry to delivery, ensuring accuracy and timely processing.

You will verify prices, clear orders per policy, and provide pre-sales and post-sales support while maintaining strong communication with customers to resolve issues and claims.

The role emphasizes customer focus, problem solving, and continuous improvement to uphold Eaton’s service standards.

Qualifications

• End-to-end order lifecycle management experience.
• Knowledge of price verification and order clearing.
• Strong communication and customer service skills.
• Commitment to policy compliance and data security.

Responsibilities

• Manage order entry and ensure accurate processing.
• Verify prices and clear orders per Eaton policies.
• Coordinate with customers to resolve issues and claims.
• Track performance to support on-time delivery.

Skills

Problem solving

Attention to detail

Customer-focused

Job description

Career Opportunities: Order Entry Specialist (76199)

Requisition ID76199-Posted10/27/2026

Eaton’s Corporate Sectordivision is currently seeking aOrder Entry Specialist.

What you’ll do:

The Order Entry Specialist is responsible for managing the end-to-end order lifecycle, including order entry, price verification, and order clearing in compliance with Eaton policies, while ensuring accuracy and timely processing. The role involves handling customer complaints and providing both pre-sales and post-sales support, analyze and coordinate priorities of sales orders and keep track of performance to insure 100% on time delivery of product to the customer. Maintain an effective communication system with customers for the solution of problems and claims.

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Skills:

This position requires strong problem-solving skills, attention to detail, and a customer-focused mindset, fostering continuous improvement, strengthening customer relationships, and supporting Eaton’s goals and service excellence standards.

All positions may require participation in video and in-person interviews as part of the hiring process.All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.