Operations Manager Sort Center, Worldwide Operations

Amazon; Tepotzotlán; Presencial; MXN 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

Amazon México is seeking a Site Leader to oversee the Sort Center operations. You will manage a team of Operations and Area Managers, driving safety, productivity and budget adherence while coaching leaders and building leadership bench strength across the site.

You will operate with the company’s Leadership Principles, align long-term planning with 3-, 6-, 12-month goals, and collaborate across HR, Finance, Facilities, and IT to secure resources for initiatives.

Formación

• Bachelor's degree or equivalent, or 3+ years of Amazon experience.
• Experience leading teams including 2–3 managers and 50+ staff.
• Fluent English in speech and writing.

Responsabilidades

• Own and deliver the operational budget for the whole Site Center, incl. safety and productivity.
• Provide strategic planning (3–12 months and 3-year overview).
• Guide culture according to leadership principles and set goals for Operations and Area Managers.
• Measure performance, provide feedback and drive Lean initiatives.
• Collaborate with HR, Finance, Facilities, Safety, IT and other Site Leaders to support projects.

Conocimientos

English fluency

People management

Budgeting & forecasting

Leadership

Educación

Bachelor's degree or equivalent

Descripción del empleo

Description

At Amazon México, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented and driven people.

At Amazon México, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented and driven people. Our Sort Center operations represents a strategic connectivity to reach our vision. Our Site Leaders are responsible for all safety, budgetary, people development and operations objectives for an entire building. Responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the SC.

Key job responsibilities

• Own and deliver the operational budget for the whole SC, including safety, productivity, financial planning, labor planning, and operational goals
• Provide strategic level/long-term planning (3, 6, 12 months and 3Yr overview).
• Guide building culture according to leadership principles
• Set clear goals and expectations for Operations and Area Managers
• Measure performance, provides feedback, and holds leaders accountable
• Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the SC to meet and exceed business plan
• Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network
• Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Site Leaders/General Managers) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other network initiatives

A day in the life

You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice.

About The Team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 3+ years of employee and performance management experience
• Experience in a people management role managing at least 2-3 managers and indirectly 50+ people
• Speak, write, and read fluently in English, and have the ability to take direction in English
• Bachelor's Degree

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A3197711