Operations Manager, Player Engagement & Programs

Keywords Studios; Ciudad de México; On-site; MXN 502,200 - 558,000; Full time

Benefits offered by this job

Law Benefits

Career path

Medical expenses insurance

Grocery tickets ($1,200 MXN)

Job summary

A leading gaming services company is seeking an Operations Manager based in Mexico City to lead multiple projects. The role focuses on ensuring operational profitability, managing project scope, and delivering successful results. Qualified candidates will have leadership skills, project management training, and proficiency in English. You will collaborate with teams to meet client expectations while driving project outcomes. The position offers a salary ranging from $45,000 to $50,000 MXN monthly, along with various employee benefits.

Qualifications

• Experience in a demanding work environment.
• Strong client relationship management.
• Professional proficiency in English.

Responsibilities

• Lead multiple projects ensuring client expectations are met.
• Drive operational profitability and manage project budgets.
• Coordinate schedules for optimal project execution.

Skills

Leadership

Analytics

Communication

Business acumen

Education

Project Management training (e.g., PMP)

Tools

Zendesk

Helpshift

Job description

A leading gaming services company is seeking an Operations Manager based in Mexico City to lead multiple projects. The role focuses on ensuring operational profitability, managing project scope, and delivering successful results. Qualified candidates will have leadership skills, project management training, and proficiency in English. You will collaborate with teams to meet client expectations while driving project outcomes. The position offers a salary ranging from $45,000 to $50,000 MXN monthly, along with various employee benefits.