Operations Lead – Player Engagement & Projects

Keywords Studios Plc.; Ciudad de México; Presencial; MXN 502.200 - 558.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Law Benefits

Career path

Medical expenses insurance

Grocery tickets

Descripción de la vacante

A global gaming service company is looking for an Operations Manager in Mexico, CDMX. In this role, you'll lead multiple projects, ensuring profitability and client satisfaction. You will interact with clients, oversee project communications, and implement quality control measures. The ideal candidate is experienced in managing projects, has strong leadership skills, and is proficient in English. Enjoy competitive salary and benefits including medical insurance and grocery tickets.

Formación

• Experience working with US clients.
• Experience leading the launch of a support project / operation.
• Professional proficiency in English.

Responsabilidades

• Lead multiple projects towards success.
• Drive operational profitability and ensure timely billing.
• Oversee project-related communication with clients.

Conocimientos

Leadership

Communication

Analytics

Business acumen

Herramientas

Zendesk

Helpshift

Descripción del empleo

A global gaming service company is looking for an Operations Manager in Mexico, CDMX. In this role, you'll lead multiple projects, ensuring profitability and client satisfaction. You will interact with clients, oversee project communications, and implement quality control measures. The ideal candidate is experienced in managing projects, has strong leadership skills, and is proficient in English. Enjoy competitive salary and benefits including medical insurance and grocery tickets.