Operations Manager – Mobile Technology & Retail | FirstPoint Group | Mexico

FirstPoint Group; Estado de México; Presencial; MXN 70.000 - 100.000; Jornada completa

Descripción de la vacante

A leading global mobile technology company is seeking an experienced Operations Manager to drive operational excellence in Mexico. This role involves overseeing daily operations, optimizing processes, and aligning local execution with global standards. The ideal candidate will have a proven track record in the tech or retail sector, a strong understanding of the Mexican market, and excellent leadership skills. This position is a key opportunity for impactful contributions within a renowned brand.

Responsabilidades

• Oversee and optimize day-to-day operations across technology and retail functions.
• Drive operational efficiency, performance improvement, and cost optimization.
• Lead, manage, and develop cross-functional operational teams.
• Ensure alignment with global operational standards and KPIs.
• Monitor and improve operational processes to support business growth.
• Act as a key interface between local teams and global stakeholders.
• Ensure consistent execution of company strategy within the Mexican market.

Conocimientos

Proven experience as an Operations Manager within the tech and/or retail sector

Strong understanding of the Mexican technology and retail market

Advanced level of English (written and spoken)

Demonstrated leadership and people management experience

Strong operational, analytical, and problem-solving skills

Ability to work effectively in a fast-paced, multinational environment

Descripción del empleo

🔎 Job Title: Operations Manager – Mobile Technology & Retail | FirstPoint Group | Mexico
🏢 Recruiting Company: FirstPoint Group (on behalf of a Leading Global Mobile Technology Company)
🌍 Job Location: Mexico
💼 Job Type: Full-Time
📧 Application Method: Email CV to [e-mail]
📌 Additional Info: Senior operations role | Global mobile & retail environment

💡 Position Summary

A leading global mobile technology company is seeking an experienced Operations Manager to oversee and scale operational excellence across its Mexican market. This role is critical in driving operational efficiency, retail performance, and cross‑functional alignment in one of the company’s most strategic regions.

📜 Detailed Job Description

The Operations Manager will play a central leadership role in managing end‑to‑end operations across technology, retail, and commercial functions in Mexico. You will be responsible for ensuring smooth daily operations while aligning local execution with global standards and strategic objectives. Working in a fast‑paced, international environment, you will collaborate closely with commercial, retail, logistics, and technology teams to optimize processes and drive performance. The role requires a strong understanding of the Mexican tech and retail landscape, combined with excellent leadership and communication skills. This is an exciting opportunity to make a high‑impact contribution within a globally recognized mobile technology brand.

✅ Key Responsibilities

• Oversee and optimize day‑to‑day operations across technology and retail functions
• Drive operational efficiency, performance improvement, and cost optimization
• Lead, manage, and develop cross‑functional operational teams
• Ensure alignment with global operational standards and KPIs
• Monitor and improve operational processes to support business growth
• Act as a key interface between local teams and global stakeholders
• Ensure consistent execution of company strategy within the Mexican market

🎓 Required Qualifications & Skills

• Proven experience as an Operations Manager within the tech and/or retail sector
• Strong understanding of the Mexican technology and retail market
• Advanced level of English (written and spoken)
• Demonstrated leadership and people management experience
• Strong operational, analytical, and problem‑solving skills
• Ability to work effectively in a fast‑paced, multinational environment

✨ Nice‑to‑Have Skills

• Experience working with global or multinational technology brands
• Background in mobile devices, consumer electronics, or telecom sectors
• Experience scaling operations in emerging or high‑growth markets
• Strong data‑driven decision‑making capability*Exposed to retail network operations or supply chain management

💡 Recruitment Pro Tip

To stand out, clearly showcase your impact in previous operational roles—highlight metrics such as efficiency gains, cost reductions, retail performance improvements, or market expansions within Mexico’s tech or retail sectors.