Operations Manager

Ibancar World; Ciudad de México; Sur place; MXN 1 306 457 - 1 866 368; Plein temps

Avantages offerts par ce poste

Career growth opportunities

Performance-linked earnings

Equity participation

Prime location in Mexico City

Collaborative culture

Résumé du poste

A fast-growing fintech company in Mexico City is seeking a Lending Operations Manager to oversee the consumer lending cycle. This role requires at least 5 years of experience in operations management, ideally within the financial sector. The candidate should be fluent in Spanish and English with a strong background in asset-backed lending. Competitive compensation and growth opportunities are offered within a collaborative culture.

Qualifications

• 5+ years in operations management within financial or fintech sector, ideally consumer lending.
• Strong knowledge of asset-backed lending and automotive financing.
• Proven track record leading high-performance teams.
• Advanced data analysis skills.

Responsabilités

• Oversee the entire consumer lending cycle.
• Design, implement, and manage operational processes.
• Build and lead multidisciplinary teams.
• Drive adoption of new technologies.
• Monitor KPIs and implement improvement initiatives.
• Ensure high-quality customer service.

Connaissances

Operations management

Financial products knowledge

Team leadership

Data analysis skills

Fluent in Spanish and English

Formation

Bachelor’s degree in Business Administration, Finance, Economics

Description du poste

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Mexico Operations Manager – Consumer Lending (Fintech)

Who We Are

Ibancar is a fast-growing fintech company headquartered in Málaga, Spain, with operations in Spain and Mexico. We specialize in technology-driven consumer lending and loan-as-a-service solutions. Our innovative digital asset-backed lending model is now expanding into automotive and broader consumer credit financing in 2025.

We hire only the best: ambitious, intellectually agile professionals who thrive in high-energy, fast-paced environments. If you want to be part of a high-performance culture that rewards results, we want to meet you.

The Role

We are seeking an experienced Lending Operations Manager to lead our Mexico operations from our Juárez office in Mexico City. You will oversee the entire consumer lending cycle — from underwriting to disbursement, collections, recoveries, and legal — ensuring efficiency, compliance, and alignment with our growth objectives.

Key Responsibilities

• Design, implement, and manage operational processes for the entire loan lifecycle, ensuring they meet strategic and regulatory requirements.
• Build and lead multidisciplinary teams (collections, legal, logistics) to deliver operational excellence.
• Drive the adoption of new technologies to enhance customer experience, streamline lending processes, and optimize collections.
• Monitor KPIs, analyze performance data, and implement continuous improvement initiatives to achieve business plan targets.
• Lead operational projects supporting product expansion and market growth.
• Ensure high-quality customer service and effective debt recovery processes.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• 5+ years in operations management within the financial or fintech sector, ideally consumer lending.
• Proven track record leading high-performance teams.
• Strong knowledge of financial products, asset-backed lending, and preferably automotive financing.
• Fluent in Spanish and English, both written and spoken.
• Advanced data analysis skills and comfort with technology-driven solutions.

What We Offer

• Career growth: Join a company expanding globally, with opportunities to take on senior leadership roles.
• Performance-linked earnings: Your compensation will grow with your success.
• Equity participation: Become a co-owner of the business as we grow.
• Prime location: Work in the vibrant Juárez neighborhood of Mexico City.
• Collaborative culture: Be part of a talented, supportive team that values excellence.

Ready for the Challenge?

Send your CV to [e-mail] with the subject line Operations Manager – Consumer Lending Mexico.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

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