Operations Manager, Amazon Logistics

Amazon; México; Presencial; MXN 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

Amazon Operations in Mexico is seeking a talented Operations Manager to lead growth and scalability across the region, coordinating with multiple stakeholders to deliver on customer promises. The role focuses on setting goals, improving processes, and ensuring safety and efficiency in a dynamic logistics network.

Ideal candidates have a strong operational background, people management experience, and fluency in English, with the ability to oversee complex cross-functional programs and drive

Formación

• Bachelor's degree or equivalent.
• 3+ years of employee and performance management experience.
• Flexibility to work a varied schedule, including weekends, nights, and holidays.
• Fluent in English (read, write, speak).
• 6+ years of operational experience.

Responsabilidades

• Set and communicate strategy and performance goals to maximize productivity.
• Partner with AMZL Delivery Station management to maintain quality standards.
• Lead process improvement initiatives and Lean tools.
• Coordinate cross-functionally and track tasks.
• Communicate across areas to align goals and tasks for program success.
• Plan strategically and forecast performance and problem resolution.
• Manage multiple complex projects simultaneously.
• Drive cross-functional projects with data analysis and insights.
• Improve transportation networks for faster, cost-effective delivery.
• Ensure safety, building security, and loss prevention procedures.

Conocimientos

English fluency

People management

Educación

Bachelor's degree or equivalent

Descripción del empleo

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon Operations

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

The OTR team focuses in meeting our customers expectations by providing first class delivery services while liaising with multiple stakeholders to do so.

The team is currently seeking a talented Operations Manager to support our operations growth and ensure scalability across the region.

#Amazonmexico

Key job responsibilities

• Setting and communicating the strategy and performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
• Ensuring procedures are followed for safety, building security and product loss prevention

Basic Qualifications

• Bachelor's degree or equivalent
• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Speak, write, and read fluently in English
• 6+ years of operational experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• MBA, or Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10492247