Onsite Senior App Support Engineer (Manufacturing)

DXC Technology Inc.; Ciudad Juárez; Presencial; MXN 420.000 - 720.000; Jornada completa

Descripción de la vacante

DXC Technology Inc. is seeking an experienced Senior Application Support Engineer to provide onsite technical and operational support for critical manufacturing applications in Ciudad Juárez, Chihuahua.

This role requires close interaction with plant-floor operations, technical teams, and client stakeholders. The position involves troubleshooting, monitoring, incident management, RCA participation, and contributing to process improvements.

Formación

• 5+ years of experience in Application Support or Production Support.
• Experience supporting business-critical applications, preferably in manufacturing environments.

Responsabilidades

• Perform onsite troubleshooting, workshops, and client meetings at the plant floor.
• Monitor application performance, availability, and reliability.
• Manage incidents, service requests, and escalations.
• Contribute to RCA and corrective/preventive actions.
• Assist with change and release management for production deployments.
• Maintain technical documentation and knowledge bases.

Conocimientos

Microsoft SQL

C# / VB.NET

Java

Unix/Linux

Troubleshooting

Communication

Documentation

Herramientas

Borland Delphi

Oracle PL/SQL

Descripción del empleo

DXC Technology Inc. is seeking an experienced Senior Application Support Engineer to provide onsite technical and operational support for critical manufacturing applications in Ciudad Juárez, Chihuahua.

This role requires close interaction with plant-floor operations, technical teams, and client stakeholders. The position involves troubleshooting, monitoring, incident management, RCA participation, and contributing to process improvements.