Onsite Class & Live-Streaming Support Specialist

University of Maryland Global Campus; San Francisco de Campeche; Presencial; MXN 400.000 - 489.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Generous time off

Comprehensive health coverage

Insurance options (LTD, life)

Retirement stipend

Tuition remission

Moving allowance

Descripción de la vacante

University of Maryland Global Campus (UMGC Asia) seeks a Site Support Specialist to provide on-site support for classes at Camp Humphreys, Korea. Responsibilities include setting up UMGC live streaming, first-line troubleshooting, keeping labs clean, assisting students, and coordinating with Logistics for equipment and resources.

The role requires flexibility for early mornings, evenings, weekends and holidays, with part-time 75% FTE.

Formación

• High school diploma or higher with available flexibility for shifts.
• Associates degree or equivalent preferred.
• Basic computer and organizational skills with good communication.

Responsabilidades

• Provide on-site presence to support classes on base.
• Set up and secure UMGC live streaming equipment before classes.
• Troubleshoot LS issues and coordinate with Technical Support.
• Maintain clean, presentable UMGC labs/rooms and enforce building rules.
• Assist students with information and direct to resources as needed.
• Manage live streaming inventory and notify supervisors of issues.
• Provide after-hours/weekend staff support for access, proctoring, and setup.
• Update and maintain office/classroom materials and postings.
• Report issues to management and request resources as needed.
• Perform other duties as assigned.

Conocimientos

Office management

Computer skills

Organizational skills

Effective communication

Educación

High school diploma

Associates degree (U.S. regionally accredited or foreign equivalent)

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

University of Maryland Global Campus (UMGC Asia) seeks a Site Support Specialist to provide on-site support for classes at Camp Humphreys, Korea. Responsibilities include setting up UMGC live streaming, first-line troubleshooting, keeping labs clean, assisting students, and coordinating with Logistics for equipment and resources.

The role requires flexibility for early mornings, evenings, weekends and holidays, with part-time 75% FTE.