O2C Digital Agent II - Hybrid, SAP/EDI Expert

The Big Job Site

Región Centro

Ibrido

MXN 268.000 - 335.000

Tempo pieno

2 giorni fa

Candidati tra i primi

Generatore di candidature

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Vantaggi offerti da questo lavoro

Annual bonus

Food vouchers

Savings fund

Medical insurance

Dental plan

Christmas bonus

Paid leave

Descrizione del lavoro

The Big Job Site is hiring an US Order to Cash Digital Agent II in Guadalajara, Jal., Mexico. This full-time hybrid role oversees the complete O2C cycle across digital channels and EDI, ensuring accurate invoicing and timely payments.

Requirements include advanced English and 24 years of proven O2C/EDI/e-commerce experience, with hands-on SAP O2C or Salesforce expertise. Join a multinational team with competitive benefits and a hybrid work setup.

Competenze

Advanced / Fluent English proficiency (written and spoken).
Bachelor's degree (undergraduate) or high school diploma.
24 years of proven experience within Order-to-Cash (O2C), EDI, or e-commerce operations.
Hands-on proficiency with SAP (O2C module), Salesforce, or digital portal platforms.
International voice calling experience.
MS Office proficiency.

Mansioni

Oversee the full Order-to-Cash (O2C) cycle across digital e-commerce and EDI channels.
Identify and resolve order exceptions, digital invoicing errors, and automated payment holds.
Monitor key metric dashboards for order turnaround time and digital error rates.