Us Order To Cash Digital Agent Ii

The Big Job Site

Región Centro

Hybrid

MXN 268,000 - 335,000

Full time

32 hours ago

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Benefits offered by this job

Annual bonus

Food vouchers

Savings fund

Medical insurance

Dental plan

Christmas bonus

Paid leave

Job summary

The Big Job Site is hiring an US Order to Cash Digital Agent II in Guadalajara, Jal., Mexico. This full-time hybrid role oversees the complete O2C cycle across digital channels and EDI, ensuring accurate invoicing and timely payments.

Requirements include advanced English and 24 years of proven O2C/EDI/e-commerce experience, with hands-on SAP O2C or Salesforce expertise. Join a multinational team with competitive benefits and a hybrid work setup.

Qualifications

Advanced / Fluent English proficiency (written and spoken).
Bachelor's degree (undergraduate) or high school diploma.
24 years of proven experience within Order-to-Cash (O2C), EDI, or e-commerce operations.
Hands-on proficiency with SAP (O2C module), Salesforce, or digital portal platforms.
International voice calling experience.
MS Office proficiency.

Responsibilities

Oversee the full Order-to-Cash (O2C) cycle across digital e-commerce and EDI channels.
Identify and resolve order exceptions, digital invoicing errors, and automated payment holds.
Monitor key metric dashboards for order turnaround time and digital error rates.

Skills

English proficiency

O2C experience

EDI / e-commerce experience

O2C experience with SAP

International voice calling

MS Office

Education

Bachelor's degree

High school diploma

Tools

SAP (O2C)

Salesforce

Digital portal platforms

MS Office

Job description

US Order to Cash Digital Agent II Job Title: US Order to Cash Digital Agent II Job Type: Full-time (Hybrid) Location: Guadalajara, Jal. Salary: $24,000.00 $30,000.00 MXN Gross / Month

Key Responsibilities

Oversee the full Order-to-Cash (O2C) cycle across digital e-commerce and EDI channels.
Identify and resolve order exceptions, digital invoicing errors, and automated payment holds.
Monitor key metric dashboards for order turnaround time and digital error rates.

Requirements

Advanced / Fluent English proficiency (written and spoken).
Bachelor's degree (undergraduate) or high school diploma.
24 years of proven experience within Order-to-Cash (O2C), EDI, or e-commerce operations.
Hands-on proficiency with SAP (O2C module), Salesforce, or digital portal platforms.
International voice calling experience.
MS office.

Benefits & Compensation