Senior Microsoft Teams Architect & Modern Work Advisor

Accenture PLC; Monterrey; On-site; MXN 1,800,000 - 2,400,000; Full time

Job summary

Accenture PLC in Monterrey seeks a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global clients modernize collaboration, voice and workplace experiences. You will lead workshops, perform architecture reviews, drive modernization roadmaps and ensure security, governance and operational excellence.

Advanced English required; travel may be involved as needed. You will collaborate with cross-functional teams and executives to deliver high-impact

Qualifications

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture
• Strong consulting and customer-facing experience
• Proven ability to facilitate workshops, deliver technical training, and enable customer success
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities
• Experience engaging executive, business, and technical stakeholders
• Advanced English communication skills (written and verbal)

Responsibilities

• Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions
• Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions
• Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness
• Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis
• Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives
• Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives
• Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes

Skills

Microsoft Teams Administration

Teams Policies and Governance

Teams Voice

Direct Routing

Teams Rooms

Microsoft 365 Administration

Identity and Access Management

Networking and Network Readiness

Security and Compliance

PowerShell Automation

Service Monitoring and Operational Ex

Job description

Accenture PLC in Monterrey seeks a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global clients modernize collaboration, voice and workplace experiences. You will lead workshops, perform architecture reviews, drive modernization roadmaps and ensure security, governance and operational excellence.

Advanced English required; travel may be involved as needed. You will collaborate with cross-functional teams and executives to deliver high-impact