MVP Community Lead — Engagement & Growth

Salesforce, Inc.; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. is seeking a Community Manager to lead the MVP Program, driving ambassador engagement and strategic growth across our community channels. You’ll own governance, content and events, partnering with Product, Marketing, CS and Events to translate insights into roadmap actions.

You will craft campaigns, run both virtual and in-person events, and measure health metrics to demonstrate business impact. Willingness to travel for events is expected.

Formación

• 4+ years in B2B community, ambassador, or advocacy programs.
• Creative thinker who makes the community feel like a destination.
• Strong storytelling and connection skills; clear to members and executives.
• Experience running virtual and in-person events (webinars, meetups, flagship events).
• Data-driven with KPIs and analytics to guide strategy.
• Autonomous self-starter who builds relationships with stakeholders.
• Experience managing Slack communities is a plus.
• Familiarity with Salesforce is a plus.
• Willing to travel for events.

Responsabilidades

• Lead day-to-day MVP Program operations in collaboration with operations and governance.
• Own MVP nomination and renewal cycles from start to finish.
• Set and maintain community guidelines, escalation processes, and tone.
• Engage with members across LinkedIn, Slack, and forums as the active voice.
• Partner with Product to host listening sessions and feed insights into roadmaps.
• Collaborate with Product, Marketing, CS, and Events to broaden MVP impact.

Conocimientos

Community growth

Storytelling

Cross-functional collaboration

Event management

Data-driven mindset

Travel ready

Slack experience

Herramientas

Slack

Descripción del empleo

Salesforce, Inc. is seeking a Community Manager to lead the MVP Program, driving ambassador engagement and strategic growth across our community channels. You’ll own governance, content and events, partnering with Product, Marketing, CS and Events to translate insights into roadmap actions.

You will craft campaigns, run both virtual and in-person events, and measure health metrics to demonstrate business impact. Willingness to travel for events is expected.