Microsoft 365 Admin Sr.

Tata Consultancy Services; Ciudad de México, Región Centro, Monterrey; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Direct contract

Benefits above law

Descripción de la vacante

Tata Consultancy Services is seeking a Microsoft 365 Specialist Sr. to administer and optimize enterprise M365 environments. The role requires hands-on ownership of SharePoint Online, Exchange Online, and Teams, with focus on governance, security, and automation.

Candidates must be located or willing to relocate to Querétaro, CDMX, Guadalajara or Monterrey, and attend the office at least two days per week. Strong English and PowerShell scripting are essential.

Formación

• Advanced English required (interviews in English).
• 5+ years of Microsoft 365 admin experience in enterprise environments.
• Expert in SharePoint Online and Admin Center.
• Expert in Exchange Online and Admin Center.
• Expert in Microsoft Teams and Teams Admin Center.
• Strong PowerShell scripting for M365 administration.
• Solid understanding of Azure AD / Entra ID.
• Experience troubleshooting hybrid on-prem AD/Exchange.
• Strong analytical, documentation, and communication skills.

Responsabilidades

• Administer and optimize Microsoft 365 services with hands-on ownership.
• Manage SharePoint Online Admin Center (sites, permissions, governance, storage, sharing).
• Oversee Exchange Online Admin Center (mailboxes, rules, retention, hybrid).
• Admin Teams Center (policies, voice, meetings, apps, integrations).
• Design and maintain M365 configurations aligned with standards.
• Manage tenant-wide settings, licensing, and capacity planning.
• Act as escalation point for complex incidents and RCA.
• Engage Microsoft Premier/Unified Support as needed.

Conocimientos

Advanced English

Microsoft 365 administration

SharePoint Online

Exchange Online

Microsoft Teams

PowerShell scripting

Azure AD / Entra ID

Hybrid troubleshooting

Communication & documentation

Herramientas

PowerShell

Microsoft Graph

M365 APIs

Descripción del empleo

TCS is looking for a Microsoft 365 Specialist Sr.

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week)

Key Responsibilities

• Administer and optimize Microsoft 365 services, with deep hands-on ownership of:

SharePoint Admin Center (Online sites, permissions, governance, storage, sharing)

Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations)

Teams Admin Center (Policies, voice, meetings, apps, and integrations)

• Design, implement, and maintain M365 configurations aligned with organizational standards and best practices
• Manage tenant-wide settings, service health, licensing, and capacity planning
• Act as the highest-level escalation point for complex M365 incidents and service degradation
• Perform root cause analysis (RCA) and implement long-term corrective actions
• Engage Microsoft Premier/Unified Support as needed and manage cases to resolution
• Security, Compliance & Governance
• Partner with security teams to implement and maintain:
• Conditional Access policies
• Retention and eDiscovery policies
• Ensure compliance with organizational and regulatory requirements
• Support audits and security reviews related to M365 services
• Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs
• Improve operational efficiency through scripting, standardization, and self-service tooling

Evaluate and deploy new M365 features and capabilities

Required Qualifications

• Advanced English (interviews will be conducted in this language)
• 5+ years of experience administering Microsoft 365 in an enterprise environment
• Expert-level experience with:
• SharePoint Online and SharePoint Admin Center
• Exchange Online and Exchange Admin Center
• Microsoft Teams and Teams Admin Center
• Strong PowerShell scripting skills for M365 administration
• Solid understanding of Azure AD / Entra ID (identity, authentication, and access management)
• Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid)
• Strong analytical, documentation, and communication skills

What we offer to you

• Direct contract
• Benefits above law

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.