Mexico Accounts Operations Specialist

Arrive Logistics; Región Centro; Presencial; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly grocery vouchers

Vacation days

Medical insurance (dental & vision)

Casual dress code

Office events & activities

Free coffee

Employee Assistance Program

Referral Program

Descripción de la vacante

Arrive Logistics is a leading transportation and technology company expanding across North America. As a Mexico Account Associate, you will manage daily operations for client accounts, including load building, scheduling, tracking shipments, and providing updates to internal and external stakeholders.

You will work to master these operational duties with attention to detail, efficiency, and proactive problem-solving while collaborating across multiple departments in a fast-paced Mexico

Formación

• Polished communicator with exceptional interpersonal skills, both verbal & written.
• Fast-paced and able to multitask in a high-pressure environment.
• Detail oriented and process-driven with a customer-centric mindset.

Responsabilidades

• Manage load board daily with data entry, load building, scheduling, tracking, and closing loads.
• Build loads accurately and timely for customer accounts.
• Obtain pickup and delivery appointments within the customer network while minimizing transit time.
• Communicate effectively with carrier reps and customer contacts for rescheduling and tracking updates.
• Inform customers proactively if shipments will be delayed or require adjustments.
• Gather required information for pre-pickup preparation and share with customers.
• Prioritize exceptions and coordinate with the carrier team for timely updates.

Conocimientos

Polished communicator

Multitasking

Detail oriented

Customer service

Educación

Bachelor’s degree in a relevant field

Descripción del empleo

Arrive Logistics is a leading transportation and technology company expanding across North America. As a Mexico Account Associate, you will manage daily operations for client accounts, including load building, scheduling, tracking shipments, and providing updates to internal and external stakeholders.

You will work to master these operational duties with attention to detail, efficiency, and proactive problem-solving while collaborating across multiple departments in a fast-paced Mexico