MEX - Credit - MEX - Billing and Collection Specialist

CR England; Santiago de Querétaro; On-site; MXN 167,000 - 257,000; Full time

Job summary

CR England in Querétaro, Mexico, is seeking a Billing and Collection Specialist - T2 to support accurate invoicing and timely payments. This role focuses on processing billing for accounts, managing documents, and coordinating with customers and sales teams.

The ideal candidate has advanced English, experience with Ten Key, Excel, and Outlook, and at least one year in collections, accounting, or CRM. Strong organizational and communication skills are essential.

Qualifications

• English proficiency advanced to native.
• Experience with Ten Key, Excel, Outlook.
• Ability to work unsupervised and be assertive.
• Ability to build relationships with customers to ensure prompt payment and resolve billing discrepancies.
• At least 1 year of experience in collections, accounting or CRM.
• Administration / accounting education preferred.

Responsibilities

• Accurately billing a list of accounts in CR England's system and occasionally in the customer's web site.
• Ensuring paperwork (BOLs), accessorial receipts and authorizations for specific charges are available and uploaded if required.
• Providing spreadsheets and monitoring accounts to ensure CR England is being paid accurately and on time.
• Any time off must be arranged with supervisor and employee must be at work and available to our customers, Sales Reps and Manager during specified hours.

Skills

Ten Key

Excel

Outlook

English proficiency

Work unsupervised

Assertiveness

Customer relationship

Billing collections

Education

Administration / accounting education

Tools

CRM

Job description

Due to our exponential growth we are looking for our next:

Billing and Collection Specialist - T2

Shift: 7:00 AM - 4:00 PM

General Description: To assist in billing and collections.

Duties and responsibilities:

• Accurately billing a list of accounts in C.R. Englands`s system and occasionally in the customer`s web site.
• Ensuring paperwork (BOL`s), accessorial receipts and authorizations for specific charges are available and uploaded if required.
• Providing spreadsheets and monitoring accounts to ensure C.R. England is being paid accurately and on time.
• Any time off must be arranged with supervisor and employee must be at work and available to our customers, Sales Reps and Manager during specified hours.

Workingrelationships:

• Work closely with Manager Ellie Stringfellow and Sales representatives
• Working with customers on past due and any billing discrepancies.

Qualifications /Skills

• English proficiency: advanced to native.
• Experience working with Ten Key, Excel, Outlook
• Ability to work unsupervised, assertiveness
• Assertive person with the ability to build relationships with customers that will ensure prompt, accurate payment and resolution of any billing discrepancies.
• At least a year of experience in Collections, accounting or CRM
• Administration /accounting education (preffered)

Work experience Requirements

At least a year of experience in Collections, accounting or CRM

Education,experience,and Licensing requirements

• Microsoft Office: Advanced ( Excel, Word, Outlook, others)
• Administration/accounting education (preferred)

Englishproficiency

• Excellent command of the English language, in both written and verbal communications.