Manufacturing Program Manager - Customer Delivery Leader

Ichor Systems, Inc.; Heroica Nogales; Presencial; MXN 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Ichor Systems, Inc. is looking for a proactive Program Manager to oversee customer programs, ensure commitments are met, and drive successful execution in a fast-paced manufacturing environment.

The role serves as the primary liaison between customers and internal operations teams, aligning priorities, resolving issues, and coordinating resources to ensure on-time delivery, consistent quality, cost control, and overall customer satisfaction.

Formación

• Bachelor's degree in industrial, mechanical, manufacturing engineering or related field.
• 3–5+ years of experience managing production or manufacturing projects.
• Experience working directly with customers is a must.
• Strong Excel skills; familiarity with ERP and planning tools.
• Intermediate–advanced English (able to communicate technical topics with U.S. customers).

Responsabilidades

• Translate customer requirements into feasible, stable, and competitive manufacturing processes.
• Coordinate cross-functional efforts between Production, Engineering, Quality, Supply Chain, and Planning.
• Lead customer projects from planning to delivery, ensuring timelines, volumes, quality, and cost targets are consistently met.
• Identify and manage operational risks; develop and execute effective contingency plans.
• Maintain strong daily presence on the shop floor to address issues impacting customer commitments.
• Communicate project status clearly and proactively to internal and external stakeholders.
• Respond quickly and professionally to escalations.
• Represent site capabilities and drive customer trust and value perception.

Conocimientos

Project Management

Manufacturing Processes

Lean Manufacturing

Capacity analysis

Process routing

Educación

Bachelor's in Industrial Engineering

Herramientas

MS Excel

ERP systems

Descripción del empleo

Ichor Systems, Inc. is looking for a proactive Program Manager to oversee customer programs, ensure commitments are met, and drive successful execution in a fast-paced manufacturing environment.

The role serves as the primary liaison between customers and internal operations teams, aligning priorities, resolving issues, and coordinating resources to ensure on-time delivery, consistent quality, cost control, and overall customer satisfaction.