Manhattan WMS Implementation Lead

DHL Supply Chain; Cuautitlán Izcalli; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Mexico is seeking a WMS Manhattan Implementation Supervisor to lead deployment, configuration, testing, and stabilization of the Manhattan Warehouse Management System across multiple warehouses. You will serve as the liaison between Operations, IT, Engineering,Customer teams, and external partners to ensure efficient go-lives and ongoing optimization.

The role requires hands-on Manhattan WMS experience, strong analytics, and the ability to manage cross-functional projects in

Qualifications

• Bachelor's degree in a relevant field.
• Experience in Warehouse Management Systems within logistics, distribution, or supply chain.
• Hands-on experience with Manhattan WMS implementations, upgrades, configuration, testing, or support.
• Solid understanding of warehouse operations including inbound, outbound, inventory control, replenishment, and order fulfillment.
• Experience leading cross-functional projects involving Operations and IT teams.
• Knowledge of project management methodologies and implementation frameworks.
• Advanced English (B2-C1) and ability to lead meetings with international stakeholders.

Responsibilities

• Lead end-to-end Manhattan WMS implementation projects for startups, expansions, and transformations.
• Collaborate with Operations, IT, Engineering, and customer stakeholders to gather requirements and translate into system solutions.
• Support solution design, configuration, validation, and deployment activities in Manhattan WMS.
• Coordinate and execute UAT, integration testing, and system validation processes.
• Drive data migration, inventory conversion, and cutover planning for successful go-live.
• Develop implementation schedules, monitor milestones, and manage risks.
• Lead training for users and provide post-implementation support (hypercare).
• Analyze performance metrics and identify process improvements and system optimization.
• Ensure compliance with DHL standards and governance; share best practices with regional/global teams.

Skills

Advanced English

Analytical skills

Problem-solving

Process improvement

Education

Bachelor's degree (Industrial Engineering, Supply Chain, IT, Logistics, Business Admin)

Tools

Microsoft Excel

Power BI

Visio

Project tracking tools

Job description

DHL Supply Chain in Mexico is seeking a WMS Manhattan Implementation Supervisor to lead deployment, configuration, testing, and stabilization of the Manhattan Warehouse Management System across multiple warehouses. You will serve as the liaison between Operations, IT, Engineering,Customer teams, and external partners to ensure efficient go-lives and ongoing optimization.

The role requires hands-on Manhattan WMS experience, strong analytics, and the ability to manage cross-functional projects in