Manager, EV Client Success

CEI Fleet Collision and Safety; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Savings fund

Retirement plan with company contrib

Grocery vouchers

Restaurant vouchers

Sports activities

Medical insurance

Life insurance

Flexible schedules

Hybrid work model

Free parking

Descripción de la vacante

Element Fleet Management in Mexico City seeks a strategic leader to own Mexico EV client engagement, drive multi-year roadmaps, and orchestrate cross-functional teams to win complex deals.

You will adapt global GTM plans to local needs, manage renewals, and partner with Product, Finance and Delivery to deliver superior customer outcomes in a dynamic energy market.

Formación

• 7+ years in client engagement, sales strategy/operations, consulting, or related roles.
• Energy/EV industry experience preferred.
• Proven leadership without formal authority coordinating Product, Finance, Legal, and delivery teams.
• Fluency in Spanish and professional proficiency in English.

Responsabilidades

• Own Mexico pipeline performance from lead to close with strategy and governance.
• Lead account planning for top Mexico customers with multi-year roadmaps and expansion plans.
• Run QBRs/steerco to manage outcomes, risks, and renewals; protect expansions.
• Coordinate with Product Localization and global Product for roadmap sequencing and launches.
• Partner with Commercial Enablement to align processes and assets across teams.

Conocimientos

Commercial judgment

Structured problem-solving

Executive communication

Stakeholder management

Cross-functional leadership

Educación

Bachelor’s degree in business or economics

Bachelor’s degree in engineering

MBA or equivalent

Descripción del empleo

Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.The Manager, Mexico EV Client Engagement owns commercial execution and customer outcomes for Mexico EV and energy customers, driving pipeline progression, deal execution, and expansion in-market. The role translates global GTM strategy into Mexico-specific plays, orchestrates cross-functional resources to win and deliver complex solutions, and provides structured market and customer feedback to inform product and portfolio priorities.Pipeline & Deal OrchestrationOwn Mexico pipeline performance across the funnel (lead-to-close), including deal strategy, pursuit plans, and governance cadence.• Partner with Sales/AEs/BD on opportunity qualification, value articulation, and executive alignment; remove friction to improve deal velocity and win rate. • Drive disciplined forecasting, pipeline hygiene, and prioritization aligned to business goals and capacity.Coordinate internal SMEs to shape solutions and proposals for complex Mexico opportunities.Account Outcomes, Expansion & RetentionLead account planning for top Mexico customers: multi-year roadmaps, expansion hypotheses, and cross-functional action plans.Run customer governance (QBRs/steerco) to manage outcomes, risks, and stakeholder alignment; protect renewals and expansion.Partner with delivery/support functions to resolve escalations and improve customer health.Identify and execute expansion motions based on usage signals, customer needs, and product readiness.Mexico GTM Localization & Cross-Functional AlignmentOperationalize global GTM playbooks locally by tailoring messaging, packaging, and deal mechanics to Mexico buyer dynamics.Align with Product Localization and global Product on roadmap sequencing and launch timing that impacts Mexico commercial outcomes.DutiesPartner with Commercial Enablement to ensure sellers are trained, equipped, and using consistent processes and assets.Collaborate with Finance/Legal as needed to structure deals, manage risk, and ensure contract readiness.Market Intelligence & Executive CommunicationProvide structured voice-of-customer, competitive insights, and market learnings to global Strategy, Product, and GTM leaders.Deliver executive-ready updates on Mexico performance, key accounts, risks, and inflection points.Define and track success metrics for Mexico commercial outcomes and communicate progress against targetsEducation and ExperienceBachelor’s degree in business, economics, engineering, or related field; MBA or equivalent is a plus.7+ years of experience in client engagement, sales strategy/operations, consulting, corporate strategy, or solution sales; energy/EV preferred.Demonstrated success driving complex, multi-stakeholder deals and managing senior customer relationships.Strong track record of cross-functional leadership without formal authority, including coordinating Product, Finance, Legal, and delivery teams.Fluency in Spanish and professional proficiency in English required.—Knowledge and CompetenciesCommercial judgment and structured problem-solving; translates strategy into actionable pursuit and account plans.Excellent executive communication and stakeholder management; credible with C-suite clients and internal leadership.What’s in it for YouAt Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:Competitive base salaryAnnual bonusSavings fund and savings accountRetirement plan with company contributionGrocery and restaurant vouchersSupport for sports activitiesAdditionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.We are a culture of innovation, empowerment, decision-making, and accountability.Candidates must be willing to comply with a pre-employment background check.Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [e-mail] or call 55 5018 7100.