Loyalty Product Sr Coordinator

Viva; Apodaca; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Unlimited vacation from day one

Staff Travel: Discounted flights for 6

MyIDTravel discounts

Life & medical insurance + 24/7 online

Exclusive discounts on gyms, stores, &

Above-the-law benefits

Descripción de la vacante

Viva is seeking a passionate Loyalty Product Sr Coordinator to develop and maintain digital products for our loyalty program members, aligning internal capabilities with vendor delivery when needed.

You will translate designs into responsive web and mobile interfaces, manage the CMS, ensure code quality, and drive AI-assisted development to accelerate delivery while upholding a high standard of user experience.

Join a fast-growing airline committed to inclusion, innovation, and excellent service.

Formación

• Degree in Software Development, Systems Engineering, or related field.
• Intermediate English proficiency.
• Experience from loyalty programs, start-ups, or similar environments.
• Hands-on with Figma, Angular, TypeScript, Node.js, and relational databases; Claude Code is a plus.

Responsabilidades

• Develop end-to-end functionality for digital products (web portal and services) for loyalty program.
• Translate designs into functional interfaces, implement Figma designs in code with visual fidelity and responsive behavior.
• Manage the content management platform (CMS) enabling business areas to update content autonomously.
• Ensure quality through code reviews, automated testing, and validation of vendor deliverables.
• Diagnose and resolve production incidents, identify root causes, and document learnings to protect user experience.
• Incorporate AI-assisted development tools and automation to speed delivery without compromising quality.

Conocimientos

Figma

Angular

TypeScript

Node.js

Relational databases

Claude Code

Educación

Bachelor's degree in Software Development

Herramientas

CMS

Descripción del empleo

At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team! Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.

As our Loyalty Product Sr Coordinator

you will develop and maintain Doters’ digital products (web portal and mobile applications), ensuring the continuous delivery of quality functionality to our loyalty program members—while helping internalize technical capabilities that currently depend on external vendors.

Your Responsibilities Will Include

• Developing end-to-end functionality for digital products, building complete features for the web portal and its supporting services, from the interface to API integration, to sustain continuous value delivery to our members.
• Translating product designs into functional interfaces, implementing Figma designs in code while ensuring visual fidelity, responsive behavior, and proper performance across web and mobile channels.
• Operating and managing the content management platform (CMS), enabling business areas to execute content changes autonomously and reducing dependency on external providers.
• Ensuring the quality of both proprietary and third-party code through code reviews, automated testing, and validation of development vendor deliverables.
• Diagnosing and resolving production incidents, identifying root causes, implementing fixes, and documenting learnings to reduce recurrence and protect the member experience.
• Incorporating AI-assisted development tools, adopting code copilots and automation into the daily workflow to increase delivery speed without compromising quality.

Our Ideal Candidate

• Degree in Software Development, Systems Engineering, or a related field.
• Has intermediate English proficiency.
• Brings experience from loyalty programs or start-ups or similar environments.
• Has hands-on experience with Figma, Angular, TypeScript, Node.js, and relational databases; familiarity with Claude Code is a plus.
• Demonstrates strong teamwork and communication skills.

Benefits You Will Enjoy as #TeamViva

• Flexible schedule
• #TheBestAirlineToWork: An incredible work environment
• Unlimited vacation from day one
• Savings fund & savings account
• Staff Travel: Discounted flights for you and up to 12 loved ones after 6 months
• MyIDTravel: Fly worldwide with 30+ airline alliances at reduced fares after 6 months
• Life & medical insurance + 24/7 online family medical assistance
• Exclusive discounts on gyms, retail stores, restaurants, universities, and more
• Above-the-law benefits

Viva is an equal opportunity employer. All qualified applicants will receive consideration without discrimination of any kind. All candidate information will be handled confidentially and in compliance with Mexican data-protection regulations. Your data will be used only for recruitment-related purposes.