Loss Drafts Senior Associate

Allstate Northern Ireland Limited; Tijuana; Híbrido; MXN 677.000 - 1.015.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tech setup provided

Connectivity reimbursement

Private workspace guidelines

Descripción de la vacante

National General, part of The Allstate Corporation, seeks a Loss Drafts Senior Associate to mentor peers and process complex insurance documents accurately. You will maintain records in our systems, support multiple workflows, and strive to meet service levels while contributing to a collaborative team environment.

Ideal candidates have a High School Diploma or GED and 0–2 years of experience. This role emphasizes attention to detail, effective communication, and adherence to procedures, with

Formación

• High School Diploma or GED preferred.
• 0-2 years experience preferred.
• Equivalent combination of education and experience may be considered.

Responsabilidades

• Develop and participate in cross-training to support multiple workflows and handle time-sensitive processes.
• Mentor peers, review and process complex insurance-related documents.
• Ensure data accuracy by updating logs and client systems of record.

Conocimientos

Claims Processing

Customer Communications

Detail-Oriented

Document Validation

Workflow Management

Educación

High School Diploma or GED (Preferred)

Descripción del empleo

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Loss Drafts Senior Associate is responsible for facilitating achievement of service level agreements by mentoring peers, reviewing, verifying and processing complex insurance-related documentation and updating system of record as required.

Key Responsibilities

• Develop and enhance insurance operations skills and knowledge by participating in cross-training and taking personal initiative for learning additional procedures to support multiple workflows and assist with complex, critical and time-sensitive processes
• Optimize individual performance and development by setting work-related goals, tracking personal achievements, soliciting feedback and collaborating with management to report on success and identify actionable improvement strategies
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Perform data entry to keep logs, records and files up-to-date and readily accessible
• Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions and updating clients’ systems of record to ensure accuracy and completeness of database information
• Facilitate success of insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions
• Deliver on service level agreements by completing high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards

Education

• High School Diploma or GED (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Claims Processing, Customer Communications, Detail-Oriented, Document Validation, Workflow Management

Compensation

Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.

Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.

Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

At Allstate, we work hard to help people live a good life every day.

Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work.

Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do.

Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.

We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent.

We want you to be our next great addition.

It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.