Loss Drafts Senior Associate

Allstate; Tijuana; Presencial; MXN 713.000 - 1.154.000; Jornada completa

Descripción de la vacante

National General is part of The Allstate Corporation, offering home, auto, and other insurance products through agents and directly to customers.

The Loss Drafts Senior Associate role focuses on mentoring peers, reviewing and processing complex insurance documents, and updating the system of record to meet service level agreements.

Formación

• High School Diploma or GED (Preferred).
• 0-2 years experience (Preferred).
• This job does not have supervisory duties.

Responsabilidades

• Develop and enhance insurance operations skills through cross-training and learning procedures to support multiple workflows.
• Optimize performance by setting goals, tracking progress, and reporting to management for improvements.
• Promote a positive work environment emphasizing accountability, inclusion, flexibility, collaboration, and continuous improvement.
• Perform data entry to keep logs and files up-to-date.

Conocimientos

Claims Processing

Customer Communications

Detail-Oriented

Document Validation

Workflow Management

Educación

High School Diploma or GED (Preferred)

Descripción del empleo

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Loss Drafts Senior Associate is responsible for facilitating achievement of service level agreements by mentoring peers, reviewing, verifying and processing complex insurance-related documentation and updating system of record as required.

Key Responsibilities

• Develop and enhance insurance operations skills and knowledge by participating in cross-training and taking personal initiative for learning additional procedures to support multiple workflows and assist with complex, critical and time-sensitive processes
• Optimize individual performance and development by setting work-related goals, tracking personal achievements, soliciting feedback and collaborating with management to report on success and identify actionable improvement strategies
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Perform data entry to keep logs, records and files up-to-date and readily accessible
• Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions and updating clients' systems of record to ensure accuracy and completeness of database information
• Facilitate success of insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions
• Deliver on service level agreements by completing high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards

Education

• High School Diploma or GED (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

• Claims Processing
• Customer Communications
• Detail-Oriented
• Document Validation
• Workflow Management

Compensation

Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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