Linux Administrator

Cognizant; Ciudad de México; On-site; MXN 240,000 - 360,000; Full time

Job summary

Cognizant Mexico City is seeking three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This hands-on role focuses on systems and IT administration rather than software development, requiring comfort navigating computer systems, cloud consoles, and executing runbook‑driven procedures with sound judgment.

You will monitor queues, run tooling, investigate backlogs, and help maintain SOPs while contributing to operational troubleshooting and

Qualifications

• Solid foundational knowledge of computer systems and operations.
• Comfort working in command-line environments and Linux administration.
• Experience with GitHub.com at the organization level and Terraform workflows.

Responsibilities

• Manage high-volume daily ticket queues and resolve issues efficiently.
• Run and monitor internal repair and remediation tooling.
• Investigate, diagnose, and clear operational backlogs; triage escalated issues.
• Monitor infrastructure health and maintain SOPs; contribute to updates.

Skills

Linux administration

Command-line work

GitHub.com

Terraform

Runbooks

Incident troubleshooting

Tools

GitHub

Terraform

Job description

Job Summary

We are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This is a hands‑on pragmatic systems and IT administration role not a software engineering position and not a deep Linux kernel development role. Were looking for candidates who are comfortable navigating computer systems cloud consoles and executing well‑documented runbook‑driven procedures with sound judgment

Job Summary

We are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This is a hands‑on pragmatic systems and IT administration role not a software engineering position and not a deep Linux kernel development role. Were looking for candidates who are comfortable navigating computer systems cloud consoles and executing well‑documented runbook‑driven procedures with sound judgment

Responsibilities

• Manage high-volume daily ticket queues prioritizing and resolving issues efficiently Run and monitor internal repair and remediation tooling Execute queries to investigate diagnose and clear operational backlogs Manage and triage escalated issues that fall outside standard procedures Monitor and oversee overall infrastructure health Maintain and follow Standard Operating Procedures (SOPs) and help identify where they need updates What Were Looking For Solid foundational knowledge of computer systems and operations Comfort working in command-line environments Strong Linux administration and operations skills from the command line Basic familiarity with GitHub.com (enough to understand the product being supported) A willingness and aptitude to dig beyond what the runbook provides runbooks wont always be perfect and users wont always give complete details Experience administering GitHub.com at the organization level (org settings repository configurations and permissions) Background in operational troubleshooting Terraform experience Top Skills for the Right Candidate Linux administration and operations from the command line Basic familiarity with using github.com (to understand the product being supported) A willingness and aptitude to dig beyond what the runbooks provide because they wont be perfect and users will forget to give details