Contract Linux Systems Administrator & Runbook Ops Engineer

Cognizant; Ciudad de México; On-site; MXN 240,000 - 360,000; Full time

Job summary

Cognizant Mexico City is seeking three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This hands-on role focuses on systems and IT administration rather than software development, requiring comfort navigating computer systems, cloud consoles, and executing runbook‑driven procedures with sound judgment.

You will monitor queues, run tooling, investigate backlogs, and help maintain SOPs while contributing to operational troubleshooting and

Qualifications

• Solid foundational knowledge of computer systems and operations.
• Comfort working in command-line environments and Linux administration.
• Experience with GitHub.com at the organization level and Terraform workflows.

Responsibilities

• Manage high-volume daily ticket queues and resolve issues efficiently.
• Run and monitor internal repair and remediation tooling.
• Investigate, diagnose, and clear operational backlogs; triage escalated issues.
• Monitor infrastructure health and maintain SOPs; contribute to updates.

Skills

Linux administration

Command-line work

GitHub.com

Terraform

Runbooks

Incident troubleshooting

Tools

GitHub

Terraform

Job description

Cognizant Mexico City is seeking three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling. This hands-on role focuses on systems and IT administration rather than software development, requiring comfort navigating computer systems, cloud consoles, and executing runbook‑driven procedures with sound judgment.

You will monitor queues, run tooling, investigate backlogs, and help maintain SOPs while contributing to operational troubleshooting and