Lending Capabilities & Transformation Analyst

American Express; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary

Bonus incentives

Flexible working model

Job summary

American Express in Mexico City seeks a Lending Capabilities Analyst to drive development, enhancement, and implementation of lending capabilities across products and servicing channels. You will manage end-to-end projects, translate business needs into requirements, coordinate cross-functional teams, and ensure successful execution of strategic initiatives.

You will work with NPD, Technology, Operations, Risk, Compliance, and Control Management to align business priorities with technology

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Engineering, Finance or related field.
• Proven experience in project management, product development, business analysis, or technology capability delivery.
• Experience in financial services, banking, lending, or fintech environments preferred.
• Strong understanding of Agile methodologies, Scrum frameworks, and the SDLC.
• Experience defining requirements, user stories, acceptance criteria, and UAT/PIV activities.

Responsibilities

• End-to-End Project Management: lead lending capability initiatives from discovery through development, UAT, implementation, and PIV.
• Translate business objectives into clear functional requirements, user stories, acceptance criteria, and deliverables.
• Understand lending products and performance drivers to identify opportunities and drive value.
• Partner with Technology, NPD, Operations, Risk, Compliance, and Control Management to ensure alignment and timely decisions.
• Support planning and delivery of the Lending capabilities roadmap, managing priorities and milestones.
• Oversee testing, defect resolution, operational readiness, and deployment readiness (PIV).
• Identify opportunities to simplify processes and introduce scalable solutions.
• Proactively identify risks and dependencies and drive mitigation plans.
• Provide clear updates and executive reporting to inform decisions.
• Ensure CX delivers intuitive experiences across channels.

Skills

Project management

Agile methodologies

Stakeholder management

Business analysis

Communication

Education

Bachelor’s degree in Business Administration, Information Systems, Engineering, Finance

Tools

Jira

Confluence

SQL

Job description

American Express in Mexico City seeks a Lending Capabilities Analyst to drive development, enhancement, and implementation of lending capabilities across products and servicing channels. You will manage end-to-end projects, translate business needs into requirements, coordinate cross-functional teams, and ensure successful execution of strategic initiatives.

You will work with NPD, Technology, Operations, Risk, Compliance, and Control Management to align business priorities with technology