Lead Generator

allstate; Tijuana; Presencial; MXN 167.400 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Profit Sharing

Weekly food vouchers

Life and burial insurance

Paid Time Off

Paid company holidays

Access to learning platforms

Employee referral program

Discounts with partner establishments

On‑site wellness center

On‑site coffee shop

Gaming room

Descripción de la vacante

Allstate Insurance Company is seeking a Lead Generator in Tijuana, Baja California. In this role, you will initiate contact with customers to connect them with insurance solutions, ensuring a professional and empathetic service throughout their buying journey.

The ideal candidate is bilingual in English and Spanish, possesses strong communication skills, and has a knack for multitasking across various systems. Join us in creating positive customer experiences while enjoying comprehensive benefits including training, profit sharing, and more.

Formación

• High School Diploma, GED, or equivalent experience.
• Advanced English and Spanish (fully bilingual).
• Strong verbal and written communication skills.
• Ability to multitask while working across multiple systems.
• Strong attention to detail and accuracy with procedural tasks.

Responsabilidades

• Initiate contact with potential customers.
• Identify customer needs and respond promptly.
• Document all interactions in internal systems.
• Transfer qualified leads to licensed agents.
• Provide friendly, efficient customer support.

Conocimientos

Bilingual in English and Spanish

Strong verbal and written communication skills

Ability to multitask

Attention to detail

Educación

High School Diploma or GED

Herramientas

Microsoft Office (Word, Excel, Outlook)

Descripción del empleo

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description Summary

Join Integon, a certified Great Place to Work, and help connect potential customers with the insurance solutions that fit their needs.

About the Role

As a Lead Generator, you will initiate contact with potential customers, understand their needs, and connect qualified leads with licensed agents who complete the insurance sale. You will communicate clearly across multiple channels and ensure every interaction reflects professionalism, empathy, and a positive customer experience.

This role is ideal for people who enjoy connecting with others, asking great questions, and supporting customers through their buying journey.

What You’ll Do

• Communicate with potential customers to follow up on inquiries and interest in insurance.
• Identify customer needs and respond promptly, accurately, and professionally.
• Gather relevant information and document all interactions in internal systems.
• Transfer qualified leads to licensed agents for policy completion.
• Provide friendly, efficient customer support in every conversation.

Required Qualifications

• High School Diploma, GED, or equivalent experience.
• Advanced English and Spanish (fully bilingual).
• Strong verbal and written communication skills.
• Ability to multitask while working across multiple systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and accuracy with procedural tasks.

Preferred Qualifications

• Experience in customer service, sales support, or call center environments.

Benefits

• Paid training.
• Fully reported wages to IMSS and Infonavit.
• Savings Fund.
• Profit Sharing.
• Weekly food vouchers.
• Weekly payment schedule.
• Life and burial insurance.
• Nine days of Paid Time Off (in addition to annual vacations).
• Nine paid company holidays per year.
• Marriage Leave.
• Parental Leave.
• Access to learning platforms for your professional development.
• Employee referral program.
• Discounts with partner establishments.
• Monthly employee events and celebrations.
• On‑site parking.
• On‑site wellness center.
• On‑site coffee shop.
• Gaming room.