LatAm Claims Governance & QA Leader

Talbot Underwriting Ltd; Ciudad de México; Presencial; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

AIG Mexico Services S.A. de C.V. seeks a LAC Claims Governance, Compliance and Quality Assurance Manager to lead global and regional governance initiatives for Latin America & Caribbean.

You will liaise with ORM, ERM, IAG, Compliance and external auditors to ensure robust controls and audit readiness. Strong communication and change leadership are essential. The role requires 5+ years in claims and extensive governance, with fluency in Spanish and English; Portuguese is a plus.

Formación

• Extensive Compliance, Governance and/or audit background.
• Fluent in Spanish and English; Portuguese is a plus.
• 5+ years of claims handling experience preferred.

Responsabilidades

• Lead and implement Governance and Compliance for LAC Claims.
• Strengthen controls and align with global policies and standards.
• Develop and maintain Global Claim policies, standards and controls.
• Coordinate reviews of Claims Authorities and control frameworks.
• Partner with stakeholders to address risk arising from technology or process changes.
• Monitor and improve QA, audit schedules and remediation efforts.
• Collaborate with regulators and internal teams to strengthen compliance.

Conocimientos

Compliance experience

Governance

Audit experience

Spanish-English fluency

Change management

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

AIG Mexico Services S.A. de C.V. seeks a LAC Claims Governance, Compliance and Quality Assurance Manager to lead global and regional governance initiatives for Latin America & Caribbean.

You will liaise with ORM, ERM, IAG, Compliance and external auditors to ensure robust controls and audit readiness. Strong communication and change leadership are essential. The role requires 5+ years in claims and extensive governance, with fluency in Spanish and English; Portuguese is a plus.