Chief, Personal Insurance Claims – LAC

Talbot Underwriting Ltd; Ciudad de México; Presencial; MXN 1.400.000 - 2.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total Rewards Program

Volunteer Time Off

Employee Resource Groups (ERGs)

Descripción de la vacante

AIG Mexico Servicios S.A. de C.V. seeks a senior claims leader to oversee LAC Personal Insurance claims, drive cost-efficient outcomes and maintain excellence in service.

You will direct 40+ adjusters/analysts, coordinate large claims, and align regional leadership to optimize resources and risk management. In this role you will engage with underwriting, actuaries, finance and partners, driving improvements and ensuring regulatory compliance while delivering value for clients and the business.

Formación

• Proven leadership and personnel management across multiple regions.
• Strong technical claims capability in Personal Insurance, with GOE budget awareness.

Responsabilidades

• Provide strong technical Personal Insurance claim leadership across LAC Personal Insurance claims to ensure the best loss outcomes.
• Lead the team of LAC Personal Insurance adjusters/analysts (40+ staff).
• Act as the LAC PI Claims coordinator for large claims, authorizing reserves/payments within authority.
• Delegate reserving, payment and settlement authority in line with the Authority Matrix.
• Collaborate with regional/global claim leaders to align resources and skills.
• Report timely on major claim exposures including CAT losses.
• Identify and implement process improvements via MBR/QBR metrics.
• Develop relationships with underwriting, actuaries, finance and other stakeholders.
• Support new business partnerships by highlighting claims advantages.

Conocimientos

Leadership skills

Technical claims expertise

Cross-functional collaboration

Descripción del empleo

AIG Mexico Servicios S.A. de C.V. seeks a senior claims leader to oversee LAC Personal Insurance claims, drive cost-efficient outcomes and maintain excellence in service.

You will direct 40+ adjusters/analysts, coordinate large claims, and align regional leadership to optimize resources and risk management. In this role you will engage with underwriting, actuaries, finance and partners, driving improvements and ensuring regulatory compliance while delivering value for clients and the business.