Key Account Analyst - Shipments, Billing & Analytics

Confidential Logistics Supply Chain; Jalisco; Presencial; MXN 240.000 - 300.000; Jornada completa

Descripción de la vacante

Confidential Logistics Supply Chain in Mexico is seeking a Key Account Analyst to monitor customer service and operations performance, ensuring adherence to SOPs and contracts. The role focuses on driving account efficiency and on-time invoicing through cross-functional collaboration with operations, analytics, strategy and finance.

You will collect live shipment data, audit shipments, and prepare reports for internal and external stakeholders, supporting onboarding and 24/7 operations while

Formación

• Bachelor's degree in Supply Chain Management or related field is required.
• Strong communication, analytical, and problem-solving skills.
• Bilingual in Spanish and English preferred.
• Experience with Windows and Microsoft Office applications.

Responsabilidades

• Collects and analyzes live shipment data to improve order processing.
• Performs daily audits to verify invoicing accuracy and compliance.
• Identifies risks or inaccuracies and escalates promptly.
• Publishes reports and supports onboarding and 24/7 operations.

Conocimientos

Analytical skills

Communication skills

Problem-solving

Bilingual Spanish-English

Educación

Bachelor's degree in Supply Chain

International Business

Operations Management

Herramientas

Windows OS

Microsoft Office

Descripción del empleo

Confidential Logistics Supply Chain in Mexico is seeking a Key Account Analyst to monitor customer service and operations performance, ensuring adherence to SOPs and contracts. The role focuses on driving account efficiency and on-time invoicing through cross-functional collaboration with operations, analytics, strategy and finance.

You will collect live shipment data, audit shipments, and prepare reports for internal and external stakeholders, supporting onboarding and 24/7 operations while