Junior Key Account Manager – Ecommerce

HARMAN; Ciudad de México; Remote; MXN 520,000 - 560,000; Full time

Benefits offered by this job

Remote work options

Employee discounts on Harman/Samsung

Training opportunities

Wellness benefits

Tuition reimbursement

Be Brilliant program

Job summary

HARMAN is seeking a Junior Key Account Manager to grow relationships with strategic retailers and drive sales growth. You will partner with cross-functional teams to align on business plans, forecasts, and category management, while supporting omnichannel initiatives and a data-driven approach.

The role emphasizes ecommerce operations, analytics, and collaboration across sales, marketing, finance, and supply chain to deliver measurable business impact. A hybrid/remote environment is supported.

Qualifications

• Understanding ecommerce operations, order management, inventory planning, and customer experience.
• 2-4 years of experience in ecommerce operations, digital commerce, business analysis, or related field.
• Knowledge of ecommerce platforms, web merchandising, inventory forecasting, website QA, and digital analytics tools.
• Proficiency in Microsoft Excel, reporting and dashboard development, data analysis, and performance monitoring.
• Strong cross-functional collaboration with IT, merchandising, logistics, customer service, and supply chain teams.

Responsibilities

• Manage assigned key accounts to achieve sales, profitability, and market share objectives.
• Develop and maintain strong relationships with retailers’ commercial teams to support growth and execution.
• Design and implement account business plans aligned with sales targets.
• Collaborate with Marketing, Finance, Operations, and Supply Chain for effective strategy execution.
• Partner with distributors to optimize performance and category management.
• Analyze KPIs, market trends, and competitive activities to identify opportunities.
• Prepare sales forecasts, performance reports, and analyses for planning.
• Monitor POS, market share, ASP, margin, and inventory turnover to identify growth opportunities.
• Support execution of commercial strategies with retailers, distributors, and internal stakeholders.

Skills

Ecommerce operations

Account management

Data analysis

Cross-functional collaboration

English & Spanish communication

Education

Bachelor's degree

Tools

Salesforce Commerce Cloud

SAP

PIM

DAM

GA4

Job description

HARMAN is seeking a Junior Key Account Manager to grow relationships with strategic retailers and drive sales growth. You will partner with cross-functional teams to align on business plans, forecasts, and category management, while supporting omnichannel initiatives and a data-driven approach.

The role emphasizes ecommerce operations, analytics, and collaboration across sales, marketing, finance, and supply chain to deliver measurable business impact. A hybrid/remote environment is supported.