Junior Data & Business Systems Analyst

Flex; Región Centro; On-site; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Life & Medical insurance

Christmas bonus

Food coupons

Saving fund

PA91

Job summary

Flex is hiring a Junior Business Systems & DB Analyst based at the Guadalajara North campus. You will explore complex business problems and implement automated and standardized IT solutions, designing details to improve efficiency.

You will work with stakeholders, troubleshoot and deliver viable solutions, support IT applications, and help with onboarding, adoption, and training. Experience with SQL and data analysis is valued.

Qualifications

• Database knowledge.
• Experience working on complex issues where analysis of situations or data requires in-depth evaluation of multiple factors.
• Previous experience in similar positions.
• SQL
• Ability to read, analyze, and interpret the most complex documents.
• Experience with Troubleshooting

Responsibilities

• Manage and support IT applications and propose new tools for such purposes.
• Provide physical and technical support from the main elements of the IT services.
• Develop onboarding, adoption, and training plans.
• Build out communications templates.
• Develop creative approaches to satisfy data/analysis needs.
• Understand end user needs to help them use IT services to their fullest capability.
• Educate and provide ongoing support via email, phone, live chat or in-person.
• Identify growth opportunities and ensure optimum adoption of IT services.
• Conduct regular reviews and proactively monitor user experience KPI's.
• Become a trusted advisor and advocate for all users.
• Develop cadence of tech touches aligned to lifecycle: new users welcome, onboarding, adoption, nurturing growth, retention

Skills

SQL

Database knowledge

Data analysis

Job description

Flex is hiring a Junior Business Systems & DB Analyst based at the Guadalajara North campus. You will explore complex business problems and implement automated and standardized IT solutions, designing details to improve efficiency.

You will work with stakeholders, troubleshoot and deliver viable solutions, support IT applications, and help with onboarding, adoption, and training. Experience with SQL and data analysis is valued.