Jr. Quality Analyst

CCSi; Tijuana; Presencial; MXN 208.000 - 252.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Legal benefits from day one

Savings fund

Professional growth and development

Descripción de la vacante

Call Center Services International (CCSI) in Otay, Tijuana is seeking a bilingual Quality Analyst (QA) to join our team. The role focuses on quality control, product inspection and call center QA to ensure compliance with standards.

The ideal candidate has hands-on experience inspecting products, identifying defects, and documenting quality findings, with fluent English and strong analytical skills. Proficiency in Excel and excellent communication are essential for success.

Formación

• Fluent English (B2-C1) is required.
• Experience in Quality Control/Inspection or Call Center QA.
• Strong attention to detail.
• Ability to identify defects and deviations from standards.
• Ability to evaluate results against specifications.
• Strong analytical skills.
• Ability to document quality findings accurately.
• Proficiency in Microsoft Excel.
• Strong verbal and written communication.

Responsabilidades

• Perform quality control and product inspection tasks.
• Inspect products and document quality findings.
• Compare results to quality standards and specs.
• Identify defects and deviations and report them.
• Collaborate with team to ensure quality requirements are met.

Conocimientos

Fluent English

Attention to detail

Analytical skills

Verbal and written communication

Herramientas

Excel

Descripción del empleo

Call Center Services International (CCSI) is looking for a bilingual Quality Analyst (QA) to join our team in Otay, Tijuana.

We are looking for candidates with hands-on experience in Quality Control, product inspection, final inspection, or manufacturing quality, as well as candidates with previous Call Center QA experience.

If you have experience inspecting products, identifying defects, comparing results against quality standards, determining whether a product meets specifications, and documenting quality findings, your experience may be highly transferable to this position.

This is an excellent opportunity for Quality Control Inspectors, Quality Technicians, Industrial Engineers, and manufacturing professionals who are interested in applying their quality inspection skills in a different environment.

Requirements

RequirementsRequired

• Fluent and conversational English – required. (B2-C1)
  
• Experience working in Quality Control, Quality Inspection, Manufacturing Quality, or Call Center Quality Assurance.
  
• Strong attention to detail.
  
• Ability to identify defects, errors, deviations, or inconsistencies.
  
• Ability to evaluate results against established standards or specifications.
  
• Strong analytical skills.
  
• Ability to document findings accurately.
  
• Proficiency in Microsoft Office, especially Excel.
  
• Strong verbal and written communication skills.
  
• $4,000 MXN weekly base pay
  
• Up to $2,000 MXN monthly performance bonus
  
• Monday to Friday schedule
  
• 7:00 AM – 5:00 PM
  
• Legal benefits from day one
  
• Savings fund
  
• Professional growth and development opportunities