Java Application Support Engineer (Middleware)

Brillio; Región Centro; Híbrido; MXN 540.000 - 900.000; Jornada completa

Descripción de la vacante

Brillio is seeking an experienced Application Support Engineer to provide Level 2/3 production support for Java-based enterprise applications within the AMT Alpha Middle Tier ecosystem.

The role focuses on troubleshooting Java middleware, IBM MQ, FileNet P8, and DataPower across Windows and Linux servers, ensuring stability, performance, and end-to-end workflow integrity in healthcare/pharmacy environments.

Formación

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience supporting enterprise Java applications in production environments.
• Strong troubleshooting experience within WebSphere and Java middleware environments.
• Hands-on experience with Oracle SQL, stored procedures, and database analysis.
• Experience supporting IBM MQ messaging infrastructure.

Responsabilidades

• Provide L2/L3 support for Java-based enterprise applications in production environments.
• Diagnose and resolve application, middleware, workflow, and integration issues.
• Perform JVM analysis and troubleshooting including memory leaks, thread dumps, heap dumps, and garbage collection review.
• Support WebSphere Application Server environments and application deployments.
• Monitor system health, investigate incidents, and perform root cause analysis.
• Participate in on-call support rotations and critical incident management.
• Troubleshoot IBM MQ queues, channels, and message flows.
• Validate message transmission between upstream and downstream systems.
• Investigate message failures, delays, and routing issues.
• Support DataPower integrations and service communication troubleshooting.
• Ensure successful processing across distributed application environments.

Conocimientos

JVM Troubleshooting

IBM WebSphere Application Server

Oracle SQL

Oracle Stored Procedures

IBM MQ

Windows Server Support

Workflow Management Systems

FileNet P8

SQL Server

EIS Imaging

IBM DataPower

DB2

Mainframe Integration Support

Basic .NET Application Support

IIS Administration

Educación

Bachelor's degree in Computer Science, Information Technology, or related field

Descripción del empleo

Brillio is seeking an experienced Application Support Engineer to provide Level 2/3 production support for Java-based enterprise applications within the AMT Alpha Middle Tier ecosystem.

The role focuses on troubleshooting Java middleware, IBM MQ, FileNet P8, and DataPower across Windows and Linux servers, ensuring stability, performance, and end-to-end workflow integrity in healthcare/pharmacy environments.