IT Systems Engineer — IAM & SaaS Automation (Hybrid)

United States Digital Space LLC; Región Centro; Híbrido; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Clari seeks an IT Systems Engineer to join its hybrid Guadalajara team. You will build and maintain authentication systems and productivity platforms to support global employees, ensuring secure access and efficient collaboration.

You will partner with HR Tech, Security, PMO, and Helpdesk to identify pain points and deliver scalable IT solutions, while growing your technical capabilities in a fast-paced environment.

Formación

• 2+ years in an IT systems or IT engineering role with exposure to IAM, endpoint management, or SaaS administration.
• Experience with Okta SSO, MFA, and user lifecycle basics; Okta Workflows or SCIM is a plus.
• Hands-on with Google Workspace and Slack administration; Microsoft 365 is a plus.
• Some experience with MDM platforms (Jamf, Intune) for device management and compliance.
• Comfort with multiple SaaS platforms and vendor relationships.
• Experience using APIs or no-code tools to automate tasks.
• Good documentation habits and cross-functional communication.
• Relevant certifications such as Okta Certified Professional or Google Workspace Administrator are a plus.

Responsabilidades

• Support IAM stack administration: Okta SSO, MFA, provisioning/deprovisioning.
• Administer core collaboration platforms: Google Workspace, Slack, Zoom; manage users and integrations.
• Manage endpoint devices across macOS/Windows with MDM tools (Jamf, Intune).
• Oversee SaaS app lifecycle from onboarding to decommission with stakeholders.
• Contribute to automation to reduce manual provisioning and license tasks.
• Triage and resolve escalated IT issues from Helpdesk; act as escalation path.
• Develop and maintain IT documentation, SOPs, and runbooks.
• Identify gaps and propose improvement ideas to the team.

Conocimientos

IAM

Endpoint management

SaaS administration

Okta SSO MFA

Google Workspace

Slack administration

MDM tools

APIs automation

Documentation

Cross-functional communication

Certifications

Herramientas

Jamf

Intune

Descripción del empleo

Clari seeks an IT Systems Engineer to join its hybrid Guadalajara team. You will build and maintain authentication systems and productivity platforms to support global employees, ensuring secure access and efficient collaboration.

You will partner with HR Tech, Security, PMO, and Helpdesk to identify pain points and deliver scalable IT solutions, while growing your technical capabilities in a fast-paced environment.