Intern Customer and Pricing Support

5191 EKC Advanced Electronics Mexico, S. de R.L. de C.V.; Ciudad de México; On-site; MXN 134,000 - 223,000; Full time

Job summary

Qnity is seeking an Intern to support Customer Service and Pricing activities. You will assist in order processing, pricing requests, and data management while collaborating with a global team.

This role offers exposure to cross-functional processes, SOX controls, and ongoing improvements within CSA, CSR, and Pricing teams. Strong English, Excel skills, and teamwork are essential for success.

Qualifications

• Advanced or fluent English (written and spoken).
• Strong knowledge of Excel and Microsoft Office.
• Strong attention to detail and organization skills.
• Good communication and teamwork skills.
• Pursuing Bachelor's degree in Business, Engineering, Finance or similar.
• Basic knowledge of SAP or Salesforce is a plus.

Responsibilities

• Support order processing activities and follow-up with CSR/CSA.
• Assist in consignments management and tracking.
• Create and maintain Open Order Reports (OOR).
• Support pricing requests, ensuring accuracy and compliance with internal controls (SOX).
• Assist with invoice submission in customer portals.
• Help identify discrepancies in orders, pricing, or customer requests.
• Document processes and support updates to SOPs and job aids.
• Maintain and update files and databases (Excel, SharePoint).
• Support continuous improvement initiatives within CSA, CSR and Pricing teams.

Skills

English fluency

Excel proficiency

Attention to detail

Communication skills

Education

Bachelor's degree in progress

Tools

SAP

Salesforce

Job description

About Qnity

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Position Summary

We are looking for a proactive Intern to support Customer Service and Pricing activities. This role will provide operational support in order processing, pricing requests, and data management, while collaborating with a global team.

Key Responsibilities

• Support order processing activities and follow-up with Customer Service Representatives (CSR) and Customer Service Assistants (CSA).


• Assist in consignments management and tracking.


• Create and maintain Open Order Reports (OOR)


• Support pricing requests, ensuring accuracy and compliance with internal controls (SOX).


• Assist with invoice submission in customer portals.


• Help identify discrepancies in orders, pricing, or customer requests.


• Document processes and support updates to SOPs and job aids.


• Maintain and update files and databases (Excel, SharePoint).


• Support continuous improvement initiatives within CSA, CSR and Pricing teams

Basic Requirements

• Advanced or fluent English (written and spoken)


• Strong knowledge of Excel and Microsoft Office (Excel, Outlook, Teams)


• Strong attention to detail and organization skills


• Good communication and teamwork skills

Preferred

• Bachelor’s degree in progress (Business, Engineering, Finance or similar)


• Interest in Customer Service, Operations, or Pricing


• Basic knowledge of SAP or Salesforce is a plus

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

We use Artificial Intelligence (AI) to enhance our recruitment process. Join a global leader making tomorrow’s technologies possible, from AI to advanced computing and beyond. Here, your ideas spark innovation, your curiosity drives progress, and your journey powers the next leap in electronics. Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

End Note

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.