Intern Bachelor's Cust Exp

Honeywell International Inc.; San Luis Potosí; On-site; MXN 180,000 - 280,000; Full time

Job summary

Honeywell International Inc. is seeking a customer service associate to support administrative duties and interdepartmental communication.

You will help resolve issues by coordinating with Technical Support, Logistics, and Operations while assisting with order processing and status tracking. Ideal candidates have advanced English, at least 6 months of customer service experience, and strong attention to detail.

Qualifications

• Bachelor's degree in business, administration or related field.
• Advanced English required.
• At least 6 months of experience in customer service or related field.
• Attention to detail and accuracy.
• Change oriented with bias for action.
• Ability to work in a team and collaborate across departments.
• A commitment to improving service with limited direction.

Responsibilities

• Assist other customer service associates with administrative duties.
• Communicate with other departments such as Technical Support, Logistics, Operations, etc., to resolve customer issues.
• Support ordering processing including order entry, expediting orders, change orders, monitoring order status and resolving discrepancies.
• Facilitate process improvement.
• Provide program guidance to customers.
• Administrative Support.
• Order Processing.
• Inbound & Outbound Calls.
• Routing and scheduling.

Skills

Advanced English

Attention to detail

Teamwork

Bias for action

Change oriented

Work with limited direction

Education

Bachelor's degree in business/administration or related field

Job description

You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Operations, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, monitoring order status and resolving discrepancies.

• + Facilitate process improvement
• + Provide program guidance to customers
• + Administrative Support
• + Order Processing
• + Inbound & Outbound Calls
• + Routing and scheduling
• Bachelor's degree (preferable) in business, administration or related field
• + Advanced English
• + At least 6 months of experience in customer service or related field
• + An attention to detail
• + Change oriented
• + A bias for action
• + An ability to work in a team
• + A commitment to discovering ways to improve service
• + An ability to work with limited direction

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.