Customer Experience Intern: Order Processing & Admin Support

Honeywell International Inc.

San Luis Potosí

On-site

MXN 180,000 - 280,000

Full time

3 days ago

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Job summary

Honeywell International Inc. is seeking a customer service associate to support administrative duties and interdepartmental communication.

You will help resolve issues by coordinating with Technical Support, Logistics, and Operations while assisting with order processing and status tracking. Ideal candidates have advanced English, at least 6 months of customer service experience, and strong attention to detail.

Qualifications

Bachelor's degree in business, administration or related field.
Advanced English required.
At least 6 months of experience in customer service or related field.
Attention to detail and accuracy.
Change oriented with bias for action.
Ability to work in a team and collaborate across departments.
A commitment to improving service with limited direction.

Responsibilities

Assist other customer service associates with administrative duties.
Communicate with other departments such as Technical Support, Logistics, Operations, etc., to resolve customer issues.
Support ordering processing including order entry, expediting orders, change orders, monitoring order status and resolving discrepancies.
Facilitate process improvement.
Provide program guidance to customers.
Administrative Support.
Order Processing.
Inbound & Outbound Calls.
Routing and scheduling.