INSIS Insurance Business Analyst

Zurich Insurance; Ciudad de México; Presencial; MXN 420.000 - 680.000; Jornada completa

Descripción de la vacante

Zurich Capability Center is seeking a seasoned Business Analyst to guide INSIS-driven initiatives across design, configuration, and optimization of insurance processes. You will collaborate with business stakeholders, technical teams, and clients to deliver end-to-end INSIS solutions.

The ideal candidate brings deep insurance domain knowledge, hands-on INSIS PAS/BLC experience, and strong skills in requirements gathering, process mapping, and agile delivery within cross-functional teams.

Formación

• Proven experience as a Business Analyst within the insurance industry.
• Strong understanding of requirements gathering, business process analysis, process mapping, and functional design.
• Hands-on experience with INSIS PAS and/or INSIS BLC.
• Experience configuring insurance products, workflows, business rules, policy transactions, and business processes within INSIS.
• Experience participating in end-to-end INSIS implementations, system enhancements, or transformation programs.
• Strong knowledge of policy lifecycle processes including quotation, underwriting, issuance, endorsements, renewals, cancellations, reinstatements, billing, and collections.
• Experience supporting functional testing activities including SIT, UAT, test case creation, and defect management.
• Experience working with integrations, APIs, web services, and interface validation.
• Experience working in Agile environments, including backlog management, sprint planning, and requirements refinement.
• Experience within Commercial Insurance (Property & Casualty).
• Strong knowledge of Commercial Lines business processes and policy administration.
• Experience working with P&C products such as Property, Liability, Commercial Auto, Marine, Engineering, Financial Lines, Workers Compensation, or Specialty Lines.
• Ability to translate complex business requirements into functional solutions and system configurations.
• Strong stakeholder management, communication, and facilitation skills.
• Experience collaborating directly with business users, implementation partners, and development teams.

Responsabilidades

• Facilitate workshops with clients to analyze, design, and optimize business processes aligned with INSIS capabilities.
• Gather, analyze, document, and prioritize business and functional requirements.
• Configure and support solutions within INSIS PAS and/or BLC.
• Design functional solutions that align business requirements with system capabilities.
• Create functional specifications, process flows, business rules, user stories, and SIPOC diagrams.
• Support product configuration, policy administration processes, and billing processes within INSIS.
• Collaborate with technical teams to define integration requirements and support interface validation activities.
• Conduct product demonstrations and training sessions for business users and stakeholders.
• Participate in solution design sessions and proof-of-concept initiatives.
• Support SIT, UAT, regression testing, and defect resolution activities.
• Assist clients in understanding and adopting INSIS business processes and functionality.
• Work closely with cross-functional teams to deliver complex insurance transformation initiatives.

Conocimientos

Insurance domain expertise

Requirements gathering

Stakeholder management

Agile experience

Communication skills

Herramientas

INSIS PAS

INSIS BLC

SQL

Postman

APIs/web services

Descripción del empleo

Zurich Capability Center is seeking a seasoned Business Analyst to guide INSIS-driven initiatives across design, configuration, and optimization of insurance processes. You will collaborate with business stakeholders, technical teams, and clients to deliver end-to-end INSIS solutions.

The ideal candidate brings deep insurance domain knowledge, hands-on INSIS PAS/BLC experience, and strong skills in requirements gathering, process mapping, and agile delivery within cross-functional teams.