Systems Business Analyst - IT & Automation in Insurance

aig; Ciudad de México; Presencial; MXN 502.000 - 837.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total Rewards Program

Professional development

Descripción de la vacante

American International Group, Inc. (AIG) invites applications for a Systems Business Analyst who translates business needs into functional system solutions and ensures applications run reliably.

You will work with Operations and IT to gather requirements, document processes, coordinate enhancements, execute testing, and resolve incidents. The role emphasizes continuous improvements, automation, and strong collaboration with developers, risk partners, and stakeholders to deliver scalable

Formación

• Bachelor-s degree in business, computer science/engineering, or quantitative discipline preferred.
• Experience in financial services or technology firms is desirable.
• Strong understanding of SDLC and Agile development methodologies.

Responsabilidades

• Translates business needs into functional system solutions.
• Documents processes, coordinates system enhancements and testing.
• Maintains system stability and drives continuous improvements and automation.

Conocimientos

Business analysis

SDLC

Agile

Requirements gathering

Documentation

MS Office

JIRA

ServiceNow

Power BI

Advanced English

Educación

Bachelor's degree in business/CS/engineering

Herramientas

JIRA

ServiceNow

Power BI

Descripción del empleo

American International Group, Inc. (AIG) invites applications for a Systems Business Analyst who translates business needs into functional system solutions and ensures applications run reliably.

You will work with Operations and IT to gather requirements, document processes, coordinate enhancements, execute testing, and resolve incidents. The role emphasizes continuous improvements, automation, and strong collaboration with developers, risk partners, and stakeholders to deliver scalable