Inside Sales Representative

Volex; Tijuana; Presencial; MXN 260.000 - 480.000; Jornada completa

Descripción de la vacante

Volex plc is seeking an Inside Sales Representative to coordinate customer accounts from RFQ receipt through quotation, negotiation, award, and handoff. You will serve as a key commercial interface between customers and Volex's global manufacturing organization, supporting regional sales managers and driving profitable growth.

Ideal candidates have 3-5 years in inside sales or related roles in manufacturing, with strong English and Spanish communication skills and proficiency in CRM and ERP

Formación

• Bachelor's degree preferred.
• 3-5 years of experience in inside sales, account management, commercial quoting, or CRM within a manufacturing environment.
• Experience managing complex RFQs and customer opportunities.
• Excellent verbal and written communication skills; English and Spanish preferred.

Responsabilidades

• > Lead the RFQ process for assigned accounts and opportunities.
• > Review customer requirements and coordinate inputs for competitive quotations.
• > Ensure quotations are complete, accurate, and submitted on time.
• > Manage customer communications related to quotes, pricing, samples, and program status.
• > Maintain records of opportunities, forecasts, quote history, pricing, and interactions in CRM.
• > Analyze account activity and sales pipeline metrics.
• > Identify pricing risks and margin improvement opportunities.
• > Coordinate with engineering, operations, sourcing, and finance to support customers.
• > Escalate risks affecting revenue or satisfaction.
• > Support regional managers in account development and reviews.

Conocimientos

RFQ management

Account management

CRM proficiency

Sales forecasting

Excel

Cross-functional collaboration

Educación

Bachelor's degree preferred

Herramientas

Epicor ERP/CRM

Descripción del empleo

Volex plc (AIM:VLX) is a driving force in integrated manufacturing for mission-critical applications and a global leader in power and data connectivity solutions. Our diverse operations support international blue chip customers in five key sectors: Electric Vehicles, Consumer Electricals, Medical, Complex Industrial Technology and Off-Highway. Headquartered in the UK, we orchestrate operations across 25 advanced manufacturing facilities, uniting 13,000 dynamic individuals from 25 different nations.

Our extraordinary products find their way to market through our localised sales teams and authorised distributor partners, supporting Original Equipment Manufacturers and Electronic Manufacturing Services companies across the globe. In a world that grows more digitally complex by the day, customers trust us to deliver power and connectivity that drives everything from household essentials to life‑saving medical equipment.

Essential Duties and Responsibilities

Under the direction of Sales Leadership, the Inside Sales Representative is responsible for coordinating assigned customer accounts and commercial opportunities from RFQ receipt through quotation, negotiation, award, and operational handoff. The position serves as a key commercial interface between customers and Volex's global manufacturing organization.

Essential Duties and Responsibilities include the following:

• Lead the commercial RFQ process for assigned accounts and opportunities.
• Review customer requirements and coordinate technical, sourcing, operational, and financial inputs required to develop competitive quotations.
• Ensure quotations are complete, accurate, approved, and submitted within required timelines.
• Manage all customer communications related to quotations, pricing, samples, forecasts, commercial changes, and program status.
• Maintain complete and accurate records of opportunities, forecasts, quote history, approval documentation, pricing, and customer interactions within Epicor CRM.
• Analyze account activity, quote backlog, win/loss performance, and sales pipeline metrics.
• Identify pricing risks, margin improvement opportunities, and commercial actions necessary to support profitable growth.
• Coordinate with engineering, operations, sourcing, finance, quality, and customer service teams to support customer requirements.
• Escalate commercial risks, customer concerns, or operational issues that could affect revenue, delivery, or customer satisfaction.
• Support Regional Sales Managers in strategic account development, business reviews, and customer visits.
• Lead commercial handoff activities for awarded business, ensuring alignment between customer commitments and operational execution.
• Assist in annual planning, forecasting, pipeline reviews, and sales reporting activities.
• Contribute to continuous improvement efforts that enhance responsiveness, customer satisfaction, and sales effectiveness.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to maintain confidentiality and have good Judgment.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A pleasant professional image is expected at all times.Candidate will be expected to exhibit high ethical standards and promote the same within the company.

Education/Experience/Credentials:

• Bachelor's degree preferred.
• 3-5 years of experience in inside sales, account management, commercial quoting, or customer relationship management within a manufacturing environment.
• Experience managing complex RFQs and customer opportunities.

Language Ability

• Excellent verbal and written communication skills.
• Ability to communicate effectively with customers, suppliers, and internal stakeholders at all organizational levels.
• English and Spanish preferred.

Reasoning Ability

• Strong commercial judgment and analytical capability.
• Ability to evaluate priorities, identify risks, and recommend solutions.
• Proven ability to manage multiple projects simultaneously.

Computer Skills

• Advanced proficiency with Microsoft Excel and CRM systems.
• Experience with Epicor ERP/CRM preferred.
• Strong reporting and data analysis skills.

Preferred Experience

• Power cords
• Cable assemblies
• Wire harnesses
• Interconnect products
• Global manufacturing environments
• OEM and EMS customer relationships

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.While performing the duties of this Job, the employee is regularly required to sit; use hands, finger dexterity, handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk.The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.

Travel

Able to travel within the USA and overseas.