Inside Sales Representative

Align Technology, Inc.; Ciudad de México; On-site; MXN 350,000 - 500,000; Full time

Job summary

Align Technology, Inc. is seeking an Inside Sales Representative for LATAM/Mexico City to identify target accounts and drive growth, while communicating with customers remotely to support positive patient outcomes in Colombia.

Responsibilities include closing deals via outbound calls and email, developing opportunities, handling inquiries, planning sales strategy, and maintaining strong account relationships. You will coordinate with internal resources to promote Align solutions and meet quota.

Qualifications

• Requires 1 to 2 years of inside sales experience or equivalent.
• Willingness to learn and potentially gain orthodontic/clinical knowledge.
• Proven track record of sales success and competitive drive.
• Proficient in phone and email communications.
• Experience with Salesforce preferred or similar CRM.

Responsibilities

• Close deals with new accounts via outbound calling and email from Colombia-based offices.
• Develop sales opportunities by researching and identifying potential accounts and building rapport.
• Handle customer inquiries promptly in a fast-paced, team-oriented environment.
• Plan and execute sales strategy to identify gaps and implement solutions.
• Maintain positive relationships with accounts, staff, assistants, and doctors.
• Coordinate with internal resources to optimize customer experience and promote Align products.

Skills

Inside sales

Salesforce

Account development

Phone and email communication

Education

Bachelor's degree in business

Tools

Microsoft Office

Job description

Inside Sales Representative

Department: Sales

Employment Type: Full Time

Location: LATAM-Mexico-Mexico City

As an Align Technology Inside Sales Representative selling Dental and Orthodontic equipment, you will work to identify and prioritize target accounts within an assigned territory, drive growth by continually understanding business needs and maintaining a positive customer experience. In this role, you will be instrumental in communicating with customers remotely and assisting with positive patient outcomes in Colombia.

In this role, you will…

• The Inside Sales Representative will close deals with new accounts via outbound calling and email communications from Align´s Corporate Offices based on Colombia.
• Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing clinical information and explanations.
• Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
• Plan and execute Align’s sales strategy to determine practice vision, identify gaps, and establish solutions to drive sales within the practice.
• Develop and maintain positive relationships with each account, including staff, assistants and doctor by demonstrating practice focus based on integrity and trust.
• Understand account capabilities to help identify gaps and recommend training, technical resources, and support to ensure customers are well-equipped to treat patients with appropriate Align Technology solutions and ensure positive patient outcomes.
• Partner with additional internal company resources to optimize the customer experience and provide ongoing promotion of Align products.
• Ensure the effective fulfillment of assigned quota, other business objectives and assigned deadlines.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

For this role, you'll need...

• Bachelor’s degree in business or relevant field.
• 1 to 2 years of inside sales experience, or other relevant experience required
• Must be willing to learn or have previous orthodontic and clinical knowledge.
• Must be comfortable conducting business over the phone and email.
• Proven record of successful sales achievements and competitive sales experience.
• Proficiency with Salesforce preferred.
• Excellent oral and written communication skills.
• Can balance strong ability to nurture accounts with desire to seek out opportunities.
• Strong multi-tasking as well as problem solving skills.
• Ability and comfort having business discussion (ROI, margins, marketing) and asking the right business questions.
• Strong working knowledge of Microsoft suite of products.English communication skills.