Inside Presales Tech Consultant - Shape Customer Solutions

HP; Tlaquepaque; On-site; MXN 300,000 - 420,000; Full time

Job summary

HP seeks an Inside Presales Technical Consultant in Mexico to provide technical systems management support and help design solutions for customers. This role focuses on configuring systems, diagnosing issues, and monitoring performance while collaborating with technical leads and customer representatives to shape delivery and strategy.

Ideal candidates typically hold a four-year degree in CS or related field with 0-2 years of relevant experience and familiarity with cloud platforms (AWS/Azure),

Qualifications

• Four-year degree in CS or related field.
• 0-2 years in implementation consultancy or customer support.
• Experience with cloud platforms (AWS/Azure) and APIs.
• Familiarity with AI/ML, Big Data, DevOps principles.
• Strong communication and teamwork.

Responsibilities

• Provide technical systems management support for complex technology solutions.
• Configure systems, diagnose issues, monitor performance.
• Collaborate with technical leads and customer reps to meet objectives.
• Engage as a team member and build relationships with stakeholders.
• Participate in professional communities and events.
• Capture client requirements and KPIs.
• Assist in scoping engagements and duration.
• Validate information systems against requirements.
• Contribute research and data analysis to projects.
• Support priority projects with updates to stakeholders.

Skills

Cloud platforms

AI & ML

APIs

AWS

Azure

Python

Java

DevOps

Big Data

Agile Methodology

Communication

Teamwork

Education

Four-year Degree in Computer Science or related discipline

0-2 years experience in implementation consultancy or customer support

Tools

SQL

Git

Linux

API design tools

Docker

Kubernetes

Job description

HP seeks an Inside Presales Technical Consultant in Mexico to provide technical systems management support and help design solutions for customers. This role focuses on configuring systems, diagnosing issues, and monitoring performance while collaborating with technical leads and customer representatives to shape delivery and strategy.

Ideal candidates typically hold a four-year degree in CS or related field with 0-2 years of relevant experience and familiarity with cloud platforms (AWS/Azure),