Information Technology Network Administrator

Ventes Recruiting; Ciudad Obregón; Híbrido; MXN 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Ventes Recruiting is seeking an IT Infrastructure & Cybersecurity Manager to own the technology stack securing our Obregon operations. You will troubleshoot critical infrastructure, improve architecture, and elevate security maturity across IT/OT environments.

You will lead cybersecurity operations, IAM, network security, and server/cloud administration while mentoring staff and coordinating with vendors to ensure resilient, auditable IT services for manufacturing and support teams.

Formación

• Bachelor's degree in IT, cybersecurity, computer science, engineering or related field preferred.
• Hands-on ownership of production IT infrastructure and security operations.
• Strong knowledge of networking, routing, DNS, VPNs, firewalls, segmentation and incident response.
• Experience with EDR/endpoint security (CrowdStrike Falcon or similar).
• Experience administering Microsoft 365/Entra ID, MFA, and Conditional Access.
• Familiarity with Azure, VMs, AD, backup/recovery and disaster recovery.

Responsabilidades

• Own cybersecurity operations, incident response, remediation and security metrics.
• Manage Microsoft security, identity, and access controls (MFA/CA/Entra ID).
• Oversee network and perimeter security, Fortinet firewalls, VPNs and SD-WAN.
• Administer servers, AD, VMware, Azure infrastructure and recovery planning.
• Partner with IT/OT teams to secure plant operations and remote access.
• Lead incident response, runbooks, documentation, and continuous improvement.
• Mentor and enable IT staff; coordinate with external vendors.

Conocimientos

Network troubleshooting

Fortinet FortiGate

Microsoft 365 / Entra ID

MFA / Conditional Access

EDR / endpoint security

Windows Server / Active Directory

Cloud infrastructure / virtualization

Documentation & coaching

Incident investigation

Educación

Bachelor's degree in IT / cybersecurity / CS / eng

Herramientas

CrowdStrike Falcon

Fortinet FortiGate

Azure

Intune

Entra ID

Active Directory

VMware ESXi

Descripción del empleo

Hybrid Position in Ciudad Obregon

Leading Manufacturing compnay is seeking an IT Infrastructure & Cybersecurity Manager to become the operational owner of the technology that keeps our business secure, connected, recoverable, and running. The role supports our Verona, Virginia and Obregon, Sonora operations and works closely with the Director of Information Technology, internal systems/support staff, manufacturing leadership, and specialist technology partners.

You will be expected to work at both levels: personally troubleshoot and administer critical infrastructure when needed, while also improving architecture, operating discipline, documentation, team capability, and security maturity so the environment becomes less reactive over time.

What You Will Own

• Cybersecurity operations: CrowdStrike/EDR operations, vulnerability remediation, alert triage, incident response, security awareness, control validation, third-party security risk, and cyber-risk metrics.
• Microsoft security and identity: Microsoft 365, Entra ID, Conditional Access, MFA, privileged access/PIM where licensed, service accounts, access reviews, Intune security/compliance, and joiner/mover/leaver controls.
• Network and perimeter security: Fortinet firewall operations, VPN, dual-ISP/SD-WAN resilience, network segmentation, Cisco switching/wireless coordination, DNS security, secure remote access, configuration backup, and change control.
• Servers, cloud, backup and recovery: Windows/Active Directory infrastructure, VMware-based workloads, Azure infrastructure, monitoring, backup operations, restore testing, disaster-recovery execution, and infrastructure lifecycle planning.
• Manufacturing and OT security partnership: Work with Operations, Engineering, Maintenance, and qualified controls specialists on IT/OT segmentation, vendor access, asset visibility, secure remote support, and low-risk plant-data connectivity.
• Operational reliability: Lead technical response for major infrastructure/security incidents, drive root-cause correction, maintain runbooks and architecture documentation, and use disciplined incident/change/problem practices.
• Team and vendor enablement: Develop internal technical depth, cross-train backup owners, coordinate L3 vendors, and require documentation and knowledge transfer so critical knowledge remains inside our company.

Technology Environment

Area: Security

Platforms: CrowdStrike, Cisco Umbrella, Duo, KnowBe4, RedSpy, PatchMyPC

Area: Network

Platforms: Fortinet firewalls, dual Internet connectivity, VPN, Cisco switching & wireless

Area: Identity / Endpoint

Platforms: Microsoft 365, Teams, Entra/Azure-related admin, Intune, Active Directory

Area: Compute / Recovery

Platforms: Dell, VMware ESXi/VMs, on-premise workloads, layered backup systems, future Azure modernization

Area: Enterprise / Data

Platforms: Plex, HubSpot, Salesforce, Snowflake, Power BI and related integrations - security partnership rather than primary business-application ownership

Area: IT Service Management

Platforms: Freshservice and documented incident/change/problem/knowledge practices

What Success Looks Like

• Critical infrastructure has a named owner, backup/escalation path, current documentation, and tested recovery procedure.
• Security tools are not merely installed - coverage, monitoring, remediation, and response processes are measurable and working.
• Privileged access, MFA, service/vendor accounts, and Microsoft identity controls are deliberately governed and periodically reviewed.
• Backups are validated through meaningful restore tests and recovery priorities are understood.
• Network and firewall changes are tested, reversible, documented, and do not depend on one person or vendor.
• Major incidents are handled calmly with clear technical leadership, business communication, containment, recovery, and post-incident improvement.
• Routine infrastructure/security work increasingly stays with the operational team instead of escalating automatically to the Director.

Required Experience

• Approximately 3+ years of hands-on IT infrastructure and/or cybersecurity operations experience, with demonstrated ownership of production systems.
• Strong network troubleshooting fundamentals: TCP/IP, DNS, DHCP, VLANs, routing, NAT, VPNs, firewall policy, segmentation, packet/log analysis, and change/rollback practices.
• Hands-on administration of next-generation firewalls; Fortinet/FortiGate experience or similar is strongly preferred.
• Hands-on Microsoft 365 / Entra ID administration, including MFA and Conditional Access; Intune experience is strongly preferred.
• Hands-on EDR/endpoint-security administration and incident investigation; CrowdStrike Falcon or similar experience is strongly preferred.
• Experience supporting Windows Server/Active Directory, virtualization, cloud infrastructure, backup/recovery, and production troubleshooting.
• Demonstrated ability to investigate incidents and outages end-to-end rather than relying only on vendors or policy documentation.
• Ability to document architectures and procedures, coach other IT staff, and work effectively with external specialists.

Preferred

• Manufacturing IT or OT-security experience, including segmentation and vendor remote-access controls.
• Azure infrastructure experience and experience planning or supporting hybrid-to-cloud migrations.
• Relevant Microsoft, Fortinet, Cisco, CrowdStrike, Security+, CISSP, or comparable certifications.
• Experience supporting ISO 9001/ISO 13485 or other regulated/quality-focused environments.
• Experience with Snowflake security, SaaS access governance, or cloud data-platform security.
• Ability to work effectively across U.S. and Mexico teams; Spanish-language capability is a plus.

Education

Bachelor's degree in information technology, cybersecurity, computer science, engineering, or a related field is preferred. Equivalent hands-on experience, technical training, and relevant certifications will be considered.