In-Store Logistics Manager

IKEA; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

IKEA Gruppe in Mexico City is seeking a Store Logistics Lead to secure goods availability at store level, align with country fulfilment and commercial teams, and drive cost-efficient logistics operations. You will lead, develop and coach team members, ensuring long-term capacity planning and strong execution across the supply chain.

The role requires strategic thinking, people development and a hands-on approach to optimize logistics in a dynamic retail setting, while living the IKEA values and

Qualifications

• Proven ability to lead high performing teams and secure succession for the future.
• Understand budget, cost and KPI measurements used to plan, follow up and steer the business.
• Understand capacity planning and analyse future needs to meet them at lowest total cost.
• Know how other store functions contribute to successful logistics and recovery operations.
• IKEA Code of Conduct, regulations and health, safety and security knowledge.
• IKEA vision, business idea, culture and values.

Responsibilities

• Lead the store Logistics department and work with the country Fulfilment team and store commercial team to ensure goods availability at lowest cost.
• Participate in the management process to create the store business plan and align country strategies.
• Identify, recruit and develop talents within the function and secure succession.
• Develop long-term logistics capacity within the store including space, equipment and people.
• Share knowledge to support competence development and act as an IKEA value chain ambassador.
• Monitor logistics performance and take actions to meet growth, budget and performance goals.
• Analyse customer feedback and brand/co-worker inputs to improve logistics, merchandising and shopping experience.
• Position IKEA as a responsible partner contributing to sustainable profitability and environment.
• Ensure compliance with the IKEA Code of Conduct and local health, safety, security and environmental regulations.
• Live IKEA values and foster a strong culture to achieve extraordinary store results.

Skills

Leadership

Budgeting

Capacity planning

Team development

Stakeholder communication

Logistics knowledge

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

Job description

• Lead the store Logistics department and work with the country Fulfilment team as well asthe store commercial team to secure the highest goods availability, including customerorder fulfilment, for customers at all times at the lowest possible cost.
• Actively participate in the management process to create the store business plan. Use global and country input to develop and follow up on all logistics and recovery actions thatsupport the country business plan and direction. Ensure all relevant country strategies andpriorities are aligned in the store business and action plan.
• Identify, recruit and develop the many talents in the store, specifically in your own function.Secure a diverse, competent team that can execute their assigned responsibilities withconfidence and secure future succession.
• Secure development and correct usage of long-term logistics capacity in the store accordingto range frame. This includes space, equipment and people as a part of the total supplychain capacity.
• Share knowledge with colleagues and business partners to support their competencedevelopment, particularly the understanding of effective and efficient goods flow as well assafety in goods handling. Be an ambassador of the IKEA value chain within logistics throughsecuring the objectives and goals stated in the Global Supply Chain Operational Handbook,local appendices, and service agreements with the transport service providers.
• Monitor the logistics and recovery department's performance and take relevant actions toachieve the goals for growth, budget and performance in the business plan and action plan.
• Analyse and formulate actions based on the results of customer satisfaction feedback, IKEABrand Capital report, co-worker satisfaction feedback and commercial reviews. Ensurelogistics and recovery team actions ensure the quality of products, commercialmerchandising and ultimately deliver a great shopping experience in the store.
• Position IKEA retailers and the IKEA Brand as responsible partners committed to loweringenvironmental impact by taking relevant actions that contribute towards achievingsustainable long-term profitability. Through your everyday work you contribute to a peopleand planet positive business, social connection and environmental impact.
• Ensure that the store logistics and recovery departments work in compliance with the IKEACode of Conduct, internal IKEA regulations and local legislation relating to health, safety andsecurity and the environment.
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleaguesto reach extraordinary achievements in the store.

Qualification

Your profile

Motivation:

• The IKEA Vision, IKEA Business Idea and IKEA HR Idea motivate me in my daily work
• I am interested in home furnishing, people's life at home, and the IKEA product range
• I have a passion for developing people and talent
• I have a passion for working in a fast paced, constantly changing retail environment
• I am driven to achieve goals through people
• I am able to contribute to improving our everyday work with ideas and improvements
• I enjoy working as part of my team and together we work towards common goals
• I am able to maintain a good work/life balance in my current role

Knowledge:

• Understanding how to lead and manage in order to build high performing teams andsecure succession for the future.
• Understand budget, cost and key performance measurements used to plan, follow up andsteer the business.
• Understand the business plan process and how to integrate my function’s priorities intothat plan.
• Understand capacity planning and can analyse future needs and formulate actions to meetthese needs at the lowest total cost.
• Understand how other store functions contribute to successful logistics and recoveryoperations
• Know what logistics knowledge to contribute within the commercial team, in order to raisethe overall commerciality of the store.
• Understand the IKEA Code of Conduct, regulations and legislation relating to health, safetyand security.
• Knowledge of the IKEA Concept description, including the IKEA vision and business idea, and
• IKEA culture and values.
• I know the Commercial Review process and can take action based on the learning/results.
• I know and understand the eight IKEA Key Values.

Capabilities:

• Ability to lead based on performing and delivering through team/stakeholderengagement.
• Ability to build trust and communicate in a clear and targeted way with differentpeople in different situations.
• Ability to manage a high volume and agile retail environment, reaching the desiredeffect or results.
• Ability to deliver, making things happen with speed, simplicity and flexibility even inunpredictable situations.
• Ability to follow up and optimize operational performance while considering tactical
• plans.
• Ability to develop (support, coach and train) others to grow and, at the same time,secure my own development.

More Information

This position is based in Mexico City (Oceanía) and offersa rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

Because here opportunities arise and growth follows.