Restaurant Supervisor

Four Seasons; La Ribera; On-site; MXN 301,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Shuttle service from nearby towns

Uniforms: Dry Cleaning for Employee Ul

In-house training workshops

Employee awards and recognition

Job summary

Four Seasons Resort and Residences Los Cabos at Costa Palmas, located in LA RIBERA, is seeking a Restaurant Supervisor to coordinate daily restaurant operations and deliver exceptional guest experiences. You will lead by example, ensuring service standards, managing workloads, and coaching team members in a luxury hotel setting.

Ideal candidates bring at least two years of supervisory F&B experience, fluency in Spanish and English, and strong familiarity with Micros and Opera systems.

Qualifications

• Fluency in Spanish and English (spoken and written) is required.
• Minimum of two years of experience in a supervisory role within Food & Beverage.
• Previous experience (2+ years) in a luxury hotel or fine dining environment is a strong asset.
• Proficiency in Micros and Opera systems.

Responsibilities

• Coordinate and oversee daily restaurant operations to ensure exceptional guest experiences.
• Lead by example, uphold service standards, and support team performance.
• Assign daily tasks, monitor performance, and provide regular feedback and coaching.
• Remain visibly present during peak service periods to support the team and ensure operational excellence.

Skills

Spanish fluency

English fluency

Tools

Micros

Opera

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About The Role Of The Restaurant Supervisor

The Restaurant Supervisor is responsible for effectively coordinating and overseeing the daily operations of the restaurant or assigned outlet, ensuring exceptional guest experiences. This role requires leading by example, upholding service standards, and supporting team performance to maintain a seamless and memorable dining experience.

What You Will Do

• Ensure guests receive professional, courteous, and efficient service at all times, in accordance with established standards and service sequences.
• Demonstrate thorough knowledge of all restaurant operations, with the ability to review, adjust, and perform all service duties as needed.
• Maintain strict adherence to all service and quality standards.
• Assign daily responsibilities, monitor performance, and provide regular feedback and coaching to team members.
• Remain visibly present during peak service periods to support the team and ensure operational excellence.

What You Bring

• Fluency in both Spanish and English (spoken and written) is required.
• Minimum of two (2) years of experience in a supervisory role within Food & Beverage.
• Previous experience (2+ years) in a luxury hotel or fine dining environment is a strong asset.
• Proficiency in Micros and Opera systems.
• Strong computer literacy and familiarity with standard office software.
• Excellent interpersonal and communication skills, with the ability to motivate and engage a diverse team.

What We Offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos