IKEA PA and Product Requirement & Compliance Specialist - México

IKEA; Venustiano Carranza; On-site; MXN 350,000 - 520,000; Full time

Job summary

IKEA seeks a dedicated compliance professional to ensure our regulated product range remains sellable and compliant with national laws in the local market. You will collaborate with stores, IoS PR&C, and regulatory bodies to monitor legislation and implement changes in a timely manner.

Responsibilities include leading risk assessments, advising on product safety, coordinating recalls, and developing training materials for stores while upholding IKEA values and the Code of Conduct in daily

Qualifications

• Know the PCD cycle.
• Know what on shelf availability (OSA) is, how it is measured and what is the goal.
• Know all the product regulating authorities on my market.
• Know how to stay updated on new product legislation on my market.
• Regularly visit key authorities on my market.
• Know how to use the MMR tool.
• Know how to support stores with product safety matters.
• Know the CASY system – how and when it is used.
• Know all consumer authorities on my market.
• Be able to prioritize and organize individual work duties, to make the most efficient use of the time available.
• Have a flexible approach to my daily tasks and be able to adapt to unpredictable situations when they arise.
• Be open to new ideas and changes in ways of working.
• Have good personal discipline and be committed to delivering according to expectations.
• Have good attention to detail in order to secure accuracy in all that I do.
• Be confident in approaching and talking to people and demonstrate a friendly manner when approached by colleagues.
• Be able to learn new things quickly and be able to apply in my daily work.
• When something is unclear, ask questions in order to clarify my understanding.
• Be capable of working independently and contributing as part of a team.
• Share my knowledge with others to help them grow and develop.

Responsibilities

• Ensure regulated product range is sellable and compliant with national requirements.
• Identify national legislations and standards and monitor implementation.
• Report changes to national legislation with analysis for IKEA.
• Support product safety and non-compliance investigations; liaise with authorities.
• Identify recall procedures and safety reporting; follow Safety Alarm Routine.
• Participate in standardization work and associations to improve standards.
• Develop relationships with national consumer authorities; act as IKEA contact.
• Provide product safety training materials and development; plan successor.
• Work in compliance with Code of Conduct and local laws.
• Live IKEA values and contribute to sustainable impact.

Skills

PCD cycle

OSA knowledge

National authorities

Legislation monitoring

MMR tool

CASY system

Consumer authorities

Prioritization

Flexibility

Attention to detail

Communication skills

Teamwork

Independent work

Knowledge sharing

Tools

MMR tool

CASY system

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• Contribute to sustainable availability of our regulated product range by ensuring it is sellable and compliant with all national requirements and legislation. I work with stores and IoS to share knowledge and information of local market requirements. I also work closely with Sales Leaders and Availability and Supply Support team to ensure the regulated NEWs products are approved timely for precision sales start.
• Identifying existing, developing or amended national product legislations and standards i.e. Safety, Environmental, Health, Quality and Legal information specific to my retail market. Ensure that methods are in place for monitoring, mapping, follow-up and implementation of all relevant standards.
• Report changes to national product legislation and standards and provide IoS PR&C with an analysis of the content and possible implications, with sufficient lead time for IKEA to implement any action required.
• Support both store and IoS PR&C in product investigations and matters concerning product safety and non-compliance and support local Public Relations in product safety-related issues. Handle all product safety and non-compliance-related contacts with national authorities or relevant organisations.
• Identify product recall and product safety reporting procedures on the local market and keep IoS PR&C informed of these. implement and follow up the Safety Alarm Routine (IKEA 0004)
• Participate in and/or monitor national standardization work and business associations to drive improvements of product related standards. I continually look to find more effective ways of working.
• Develop a good working relationship with national consumer authorities and I am identified as the IKEA contact person in all matters relating to product safety and compliance on the local market.
• I ensure product compliance related training where necessary. I support the stores with training materials and competence development of the people who report risk/alarm cases. I am responsible for my own development and look to my manager and my matrix for support in improving my competences. I work with my manager to identify my successor.
• I work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety, security and the environment.
• Live the IKEA values and nurture a strong and living IKEA culture that values the diversity of customers and co-workers and inspires extraordinary achievements in the department. Through your everyday work, you contribute to a people and planet positive business, social connection and environmental impact.

Qualifications

• Know the PCD cycle.
• Know what on shelf availability (OSA) is, how it is measured and what is the goal.
• Know all the product regulating authorities on my market.
• Know how to stay updated on new product legislation on my market.
• Regularly visit key authorities on my market.
• Know how to use the MMR tool.
• Know how to support stores with product safety matters.
• Know the CASY system – how and when it is used.
• Know all consumer authorities on my market.
• Be able to prioritize and organize individual work duties, to make the most efficient use of the time available.
• Have a flexible approach to my daily tasks and be able to adapt to unpredictable situations when they arise.
• Be open to new ideas and changes in ways of working.
• Have good personal discipline and be committed to delivering according to expectations.
• Have good attention to detail in order to secure accuracy in all that I do.
• Be confident in approaching and talking to people and demonstrate a friendly manner when approached by colleagues.
• Be able to learn new things quickly and be able to apply in my daily work.
• When something is unclear, ask questions in order to clarify my understanding.
• Be capable of working independently and contributing as part of a team.
• Share my knowledge with others to help them grow and develop.