IC3 - Infra Engineer - SRE

Spin; México; On-site; MXN 1,339,000 - 1,674,000; Full time

Job summary

Spin is seeking an IC3 SRE Engineer to enhance reliability, availability, and performance of our IT infrastructure and applications in a semi-senior role. You will focus on monitoring, automation, and incident response to improve stability and efficiency, collaborating across IT, and mentoring junior engineers.

The role emphasizes autonomous work in an agile environment, ensuring security compliance and contributing to disaster recovery planning and business continuity.

Qualifications

• Bachelor's degree or equivalent work experience in computer science, information technology or related field.
• 5+ years of experience in site reliability engineering or related areas.
• Strong understanding of monitoring, automation, and incident response.
• Proficiency with scripting languages and automation tools.

Responsibilities

• Advanced System Monitoring: implement and maintain monitoring solutions for health and performance of infrastructure and applications.
• Incident Response: lead incident response, diagnose issues, and conduct post-incident reviews.
• Automation and Scripting: develop automation scripts to improve reliability and efficiency.
• Performance Analysis: collect and interpret performance data to identify trends and issues.
• Documentation: maintain up-to-date system configurations, processes, and procedures.
• Collaboration: work with IT teams to support reliability engineering initiatives.
• Mentorship: guide junior engineers to enhance skills.
• Security Compliance: enforce security controls and policies.
• Continuous Improvement: drive adoption of new technologies and methods.

Skills

Monitoring

Automation

Incident response

Scripting

Performance analysis

Documentation

Collaboration

Mentorship

Security compliance

Continuous improvement

Autonomous work culture

Spin culture

Disaster recovery

English communication

Education

Bachelor's degree in CS/IT or related field

Job description

Objective of the Role

The IC3 SRE Engineer is responsible for supporting and enhancing the reliability, availability, and performance of the company's IT infrastructure and applications. This semi-senior role focuses on improving system stability and efficiency through advanced monitoring, automation, and incident response, contributing to the overall success of IT operations and strategic initiatives.

Objective of the Role

The IC3 SRE Engineer is responsible for supporting and enhancing the reliability, availability, and performance of the company's IT infrastructure and applications. This semi-senior role focuses on improving system stability and efficiency through advanced monitoring, automation, and incident response, contributing to the overall success of IT operations and strategic initiatives.

Main Responsibilities

• Advanced System Monitoring: Implement and maintain advanced monitoring solutions to ensure the health and performance of infrastructure and applications.
• Incident Response: Lead incident response activities, diagnosing and resolving system reliability issues, and conducting post-incident reviews.
• Automation and Scripting: Develop and implement automation scripts and tools to improve system reliability and operational efficiency.
• Performance Analysis: Collect, analyze, and interpret performance data to identify trends, anomalies, and potential issues, providing actionable insights.
• Documentation: Maintain accurate and up-to-date documentation of system configurations, processes, and procedures.
• Collaboration: Work closely with other IT team members and departments to support reliability engineering projects and initiatives.
• Mentorship: Provide guidance and support to junior engineers, helping to enhance their technical skills and knowledge.
• Security Compliance: Implement and enforce security measures to protect systems and ensure compliance with security policies.
• Continuous Improvement: Drive continuous improvement initiatives, exploring new technologies and methodologies to enhance system reliability.
• Autonomous Work Culture: Actively contribute to creating an autonomous work culture by taking initiative, being self-motivated, and collaborating effectively in an agile and lean environment.
• Spin Culture Ambassador: Embody and promote Spin's values in every action, fostering a positive and inclusive work environment.
• Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity in case of system failures.

Required Knowledge and Experience

• Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 5+ years of experience in site reliability engineering or related fields.
• Strong understanding of system reliability concepts, including monitoring, automation, and incident response.
• Proficiency with scripting languages and automation tools.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and teamwork skills.
• Willingness to learn and adapt to new technologies and processes.
• Data-driven mindset
• Strong communication skills
• English Level: Intermediate profiency.

En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.
Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.