Hybrid Ship Direct Operations & Analytics Analyst

General Motors Corporation; Toluca; Hybrid; MXN 260,000 - 380,000; Full time

Benefits offered by this job

Hybrid work model

Relocation benefits available

Job summary

General Motors Corporation in Toluca, Mexico is seeking a Ship Direct Ordering Operations Analyst to manage the end-to-end order-to-delivery lifecycle, ensuring on-time fulfillment, invoicing accuracy, and service level adherence.

The role emphasizes data-driven improvement, cross-functional collaboration with suppliers and plants, and delivering dashboards and insights to support operations and finance.

Qualifications

• Bachelor's degree in a related field with 1+ year of experience.
• Proficiency in Excel and data analytics tools (SQL/Power BI).
• Strong customer focus and problem-solving skills.
• Experience creating dashboards and automating processes.

Responsibilities

• Manage end-to-end Ship Direct ordering, delivery, and invoicing.
• Monitor orders, ETAs, backorders, and take corrective actions.
• Collaborate with suppliers, carriers, distributors, plants and internal teams.
• Address inquiries and escalations while maintaining service levels.
• Develop dashboards and reports to support decision-making.

Skills

Data analysis

Dashboards

Process automation

Customer focus

Problem-solving

Cross-functional collaboration

English (Intermediate)

Education

Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, Information Systems, or Business Analytics

Tools

Excel

SQL

MySQL

Databricks

Power BI

Job description

General Motors Corporation in Toluca, Mexico is seeking a Ship Direct Ordering Operations Analyst to manage the end-to-end order-to-delivery lifecycle, ensuring on-time fulfillment, invoicing accuracy, and service level adherence.

The role emphasizes data-driven improvement, cross-functional collaboration with suppliers and plants, and delivering dashboards and insights to support operations and finance.