Hybrid Sales Optimization Specialist

hpe; Tlaquepaque; Híbrido; MXN 180.000 - 260.000; Jornada completa

Descripción de la vacante

Hewlett Packard Enterprise is seeking a Sales Optimization Support Analyst in Mexico. This hybrid role requires you to be in the office about two days per week and collaborate with North America sales teams to accelerate revenue.

You will handle sales pursuit requests, track orders, and resolve post-sales issues while maintaining trackers and contributing to process improvements in a dynamic environment.

Formación

• 2-4 years of experience in sales or sales support roles.
• Excellent customer service focus and attention to detail.
• Strong English written and verbal communication skills.

Responsabilidades

• Manage sales pursuit requests related to equipment loans, quotes, deal registrations and other items to help close the sale.
• Track orders, shipment status, and other pertinent items related to order fulfillment.
• Address post sales issues by identifying the appropriate process based on time since shipment, cost and scope of request.
• Redirect requests to other HPE teams for tasks not in scope for SOS.
• Maintain an Excel based tracker of requests and prepare monthly scorecards.
• May serve as a process expert for one or more processes supporting SOS teammates.

Conocimientos

Sales experience

Customer service

Attention to detail

English communication

Educación

Bachelor's in business management

Descripción del empleo

Hewlett Packard Enterprise is seeking a Sales Optimization Support Analyst in Mexico. This hybrid role requires you to be in the office about two days per week and collaborate with North America sales teams to accelerate revenue.

You will handle sales pursuit requests, track orders, and resolve post-sales issues while maintaining trackers and contributing to process improvements in a dynamic environment.